Reviews for Imo's Pizza in O'Fallon, IL
Usually love imos but this time 4 out of my 8 ravioli have been air-olis nothing inside. Such a rip off considering I coulve... went to Walmart n got some for half the price and not been ripped off ??????????????? Read more
Good food, was waiting for me. Pizza was a little done but still good.
This place use to be good. The wings didn't use to be burned every time, the salad use to be fresh. And you didn't use to have... to argue with the employee's over getting your order corrected if it was not made right. My wife called and tried to order andthe employee got an attitude and hung up on her. Then she called back a few minutes later to order again and the girl put everyitem in wrong on purpose. Gave us boneless wings when my wife asked for Bone In, and gave me a grilled chicken salad when theirwhole argument on the phone was over Crispy Chicken Ceasar Salad. I can not make this up yall. Then when I came to the store fora reorder and delivery refund, the same employee tried to tell me my wife ordered the food that way. I wish I can upload thevideo footage of my wife in our livingroom ordering the food. This specific Imos is just not worth going to anymore. They werebetter when it was ran by O'Fallon Highschool students. Read more
I love IMOs pizza but their customer service is horrible. We got a pizza delivered and specifically asked them to ring the door... bell when they delivered the pizza. Then I go outside awhile later to find a cold hard pizza. Me and my wife called theestablishment and the manager said there?s nothing he could do and the driver has been doing his job for five years and we couldcontact corporate if we had a problem. I offered to bring the pizza back up to them and the manager said that?s fine we?re stillnot gonna make you another pizza. Not my fault people can?t do their job and then blame the customer for it. No one should haveto eat a cold pizza that they paid for. Horrible customer service especially from a manager. Read more
I placed a online order for delivery. The driver left my food on the porch without any notification (such as a knock, doorbell,... text..) that it was dropped off. I just so happened to go look because it had been at least 45mins to a hour & my food wassitting on the porch filled with ants! I called for a refund & was interrogated by Kaleb as if I had to lie about a $20 pizza &wing!!! He argued that his driver says she rang my doorbell 3 times, UNTRUE! He then goes to say he was checking his systembecause he had a complaint a day before on my same street as if that justifies ants being in my food! Common sense should tellyou not to leave food that has holes in it such as a pizza box uncovered!!! Read more
I LOVE Imos Pizza... however, this location is pathetic!! I ordered a cheese pizza CHEESE.. and when I got it, it was BURNT!!... Like the cheese no longer even looked like cheese! When I called, the Manager Jacob told me it wasn't his problem and there wasnothing he could do! What?! There are other locations out there.. do NOT go to this one!! He wouldn't give me a refund oranything! Read more
If your travel to the St Louis area....stop at an Imo's pizza. Thin crust and just a good pizza. Get the pepperoni pizza for the... quintessential version. Read more
Super friendly staff and fast service. Food was delicious.