Reviews for Dunkin' in O'Fallon, MO
Sat in drive-thru for 30 minutes to get iced coffee and order of hashbrowns. Coffee tasted good, but whipped topping was... completely melted into coffee & hashbrowns were not fully cooked and cold. I hardly ever go to Dunkin' and am not sure if thisnormal, but I think if I go again I will try different location. Read more
This is the worst Dunkin' donut location I've ever been to. I sat in the drive-thru for 40 minutes and still there was two cars... in front of us. Had to go somewhere else. Ridiculous!! This has happened multiple times Read more
Without a doubt the slowest drive thru coffee shop around. I?ve been in line for 30 minutes and write this review while in line.... They are only taking one drive thru order at a time and then waiting about 5-8 minutes before taking another order. Absolutelyridiculous. I would give ZERO stars if I could. Don?t come here if you?re in a hurry. Headed to scooters now! Read more
Approximately 11 am on Saturday 10/15 we walked in. Stood by register to give our order. It was a couple minutes before an... employee came by the register. She was getting a coffee. Looked at us, never acknowledged us. Walked away. I even stepped aroundthe end of the counter to be more visible. In the meantime, another employee was loudly complaining about someone?s drivethrough order, as she was moving in front of us. Again, never acknowledged us. Finally, a third employee came to the register totake our order. While waiting for our order, it appears an evening crew member came in. The same employee that was complainingearlier began to berate the evening worker for not doing all the dishes. Finally, a doordash driver came to pick up an order.When inquiring to the order, he was offhandedly told she was behind in drinks and walked away. Read more
Have to love when you walk into the lobby on a slow Sunday morning only to be told they are doing mobile orders only. Really? ... There's 5 of you back there...doing nothing currently. And every donut rack is fully stocked...WTH? Read more
Denied service. To get a donut we need a mobile order. Write it outside your store. There are tons of stores I can take my... business. This is worst service I ever had at Dunkin? Donuts. Both stores on highway K are the worst. Read more
If you have alot of time and shipped in FROZEN, not fresh donuts are your thing...then you'll love the place. The only thing... they do in store is place their shipped in icing on thawed out donuts. All their food items are microwaved...IF YOUR LUCKY! Mycroissant sandwich was still cold on the inside, where the meat and cheese is, and burning hot on the outside. Bagel bites werethe same way. The employees were young and playful, the store wasn't well kept. Too many employees playing around that needed tobe cleaning. They should start by cleaning the glass on the entry doors????or handling the overflowing trash can at theentrance, or by picking up trash and wiping up the dining lounge area. First impressions are important. This will be my lastpurchase from this corporate food factory. I will stick with local bakeries from now on. No wonder they have to push coupons. Read more
I placed my order for coffee at 602. 6:02. I tried several times to go back and one time someone said no one was in there. The... second time some lady caught my attention and shook her head and pointed at the store like go figure no one was in there.Dunkins used to be good, I enjoyed the coffee now I?m over it. And won?t be ordering from them again. If your not going to be atwork on time then change your hours because that?s a constant problem too. Do better dunkins. Read more