Reviews for Jack in the Box in O'Fallon, MO
My order was completely wrong. My order should have cost around$18 but was almost $30. I could barley hear the the kid at the... drive through . Charged me for 2 combo meals that cost over $10 a piece. Then they weren't even right to top it off. 1 was asingle burger 1 was a triple. When I ask the kid at the window he said sorry but offered no resolution to the problem. At thispoint I had been in the drive through for quite some time. So I just took the food and left even though it was all wrong. Read more
I'm usually very lenient with my fast food reviews but just don't go here. There was one car ahead of me when I got there. The... guy on the speaker said there would be a 5 to 10 minute wait... No big deal. I wait. And then order. After getting my foodalmost 45 minutes later. They almost got it right. Missing tacos and tomato's on a sandwich that wasn't supposed to havetomato's was just the icing on the cake. I tried to call but their number was busy for 15 minutes. Won't be back.... Neithershould you. Read more
Sept 14 2022. Ordering was easy, I do wish the order take her screen was working. I think I'm assuming that's supposed to be a... screen. The weight in the line to pay and pick up the food on the other hand along wait. To the point that people are goingaround the line that has formed cuz they're not going to wait. I also paid for loaded tiny tacos they gave me no loaded. Thedoors are locked so I can not inside to have them fix it. Read more
I?m not sure their name but the drive through employee with the cool black and orange hair is extremely kind and helpful. They... provided great customer service despite being one of two employees and getting screamed at and berated by other customers forwait times that aren?t even the employees fault. The owners need to do better and give them a raise because this location hasbeen struggling awhile and it would be a shame to lose their one good employee. 5 stars only for the great employee Iencountered today. Read more
Guy on the microphone said I?ll be with you in a moment. Waited for 10 minutes for someone to respond, nothing. And there was... no one in front of me or behind me. These kids are doing it on purpose so they don?t have to work lol. Read more
We stopped here because there are not any Jack in the Boxes in Wichita. It is normally my favorite place to grab fast food but... after waiting almost 10 min to order and 15 min in line, we left. I was so disappointed, I was looking forward to having someof my favorites. But if I had the time to wait that long, I would have chosen a restaurant to go inside and sit down to eat. Read more
This is supposed to be an Extreme Sausage with no egg? 1 piece of burnt, old sausage, and 1 piece of cheese. Should be 2 normal... sausage patties and 2 pieces of cheese. My husband also go one, but with egg, also only 1 piece of sausage, burnt and old. Notonly is this food not edible, it is also missing food. Also waited over 20 mins in a drive thru line with only 2 cars. You?regoing to give people food poisoning. This is absolutely disgusting. Read more
When I brought my food home I bit into my sandwich and I spit out a plastic bread tie!! When I went back and showed them what... was in it they acted like it wasn?t a big deal and handled the whole situation poorly. I usually never ever post reviews butthat was highly unprofessional. I will never go there ever again. Read more