Reviews for A&W Restaurant in Ogden, UT
Worst fast food I have had in quite awhile.
Food awful. Dirty floors and bathroom. Workers too busy talking and laughing. Had to wait and take our orders.
Dining room locked at 1:30P.M. On a Sunday. Drive through was open.We we?re on foot, so we had to choose another restaurant. If... this is an employee shortage issue? what is being done to make employees and potential employees want to work there. Be betterA&W/KFC, this is not how to serve your customers. Read more
I went to pick up delivery and waited 35 minutes. I eventually received my order after going though the drive thru a second time... after they told me to wait in the front because of corse the lobby was closed. They were not busy either. Absolutely horribleservice you couldn't pay me to go back. The order was a burger and a shake nothing crazy. Don't waste your time here. Read more
Not a good experience. They forgot my son's meal. We got the drink and fries, but that was it. The bacon on our sandwiches was... smaller than the tomato slice (which was small.) The fries had an after taste. I question when the line for the syrup wasreplaced or fountain nozzle was last cleaned and sanitized. It did not taste safe to consume. I don't like writing bad reviewsfor restaurants, especially when they are all having a difficult time. But, this was not a good experience. I hope the staff canimprove in the future. Read more
We had the worst of experiences here. WILL NEVER come back again! We went on Tuesday and ordered the 2 Hamburger, cheese and... bacon special with fries and medium root beer for $10.00. First we were told that that special was over. There were at least 2big signs advertising this special!! We waited at the drive through 20 minutes because the person taking orders had NO idea whathe was doing. He told us to wait 5 times while he asked someone. We specifically asked for FRESH HOT fries and rooter freezesinstead of plain root beer. We were willing to pay the difference. The person taking our order said our came to $9.14?????? If the special is 2 for $10.00 and we substituted our drinks to freezes.....you do the math because no matter how I do it, it isdefinitely NOT $9.14! Well, we FINALLY got our meals. We got 4 COLD French fries each, and the freezes were so thin a baby couldhave drank them out of a bottle. I used to love A & W Root beer but I will NEVER come here again. I have no hope of getting ananswer here because as I read previous posts it was always the exact same answer. "We're very sorry about this experience, Wetruly appreciate your feedback and will make sure this is addressed with the team here. Thank you! Read more
The cod fish takes about 7.5 minutes to cook fresh. They told me that when I place my order to give me the opportunity for... something else if I didn't want to wait. I thought that was pretty cool Read more
Made wrong the first time. Both the first burger and the remade burger were cold. Fries were extremely old. Customer was bad at... best. They tried to tell me they had no hamburger patties and it turned out they had none cooked. Tasted pretty bad Read more