Reviews for Baskin-Robbins in Okemos, MI
Great ice cream, good atmosphere. Staff could be a bit friendlier .
Amazing experience, lady working here has been working a long shift and still managed to satisfy and make a little bit of... conversation. The new flavors are really good, have recommended to friends. Read more
Staff here is very friendly and patient while everyone figures out their order (and it takes forever!). Ice cream is good with a... lot of different options Read more
Their ice cream is really tasty and even though they get a little too busy for the amount of staff they have during the... pandemic, they always provide great customer service. Will be going back, a lot! Read more
Decent ice cream. Staff was super friendly! Only one non-sorbet vegan option which was kind of a bummer. Unfortunately there was... a passive aggressive sign on the door blaming the underpaid employees for being short staffed instead of offering higher wagesto attract more applicants. Read more
This store is as good as a Baskin Robbins can be: always clean, always staffed with friendly people, and always there for a hot... summer's day--or whenever you need a treat, year round. My family and I take advantage of the year round nature of it. Onlyshortcoming I can find, and this is at the corporate level and not aimed at this store, is the lack of lactose-free and veganofferings. A lot to ask for a place that has specialized in dairy for decades, I know. Last year I was super pleased to havevegan chocolate and vegan cookie dough offered. This year they've dropped the chocolate and introduced a berry flavor. I'd lovefor there to be more than two offered at a time as well as for more overt mention that almond milk is available. (Having aprofessionally made milkshake without concern for later was nice.) Hopefully we'll see more dairy-free options in the future. Irealize that a forum like this is helpful in making it known that these things are wanted. (Along with sales, of course.) Read more
My family visited the store tonight and the line was out the door. The Meridian fireworks show was tonight and people were... getting ice cream before they sat at their seats along the road. The staff was very efficient and we did not have to wait verylong to be served. The customer service was excellent. The servers had smiles and were happily greeting customers throughout thebusy time. The ice cream was delicious as always. We were very happy with our experience tonight. Read more
Love their ice cream! The employees are friendly and efficient.