Reviews for Chipotle Mexican Grill in Olathe, KS
This is not against the restaurant we placed an order on the app and it was delivered and it was the wrong order, after many... struggles of trying to get this corrected we reached out to the 800 number and they added a Bogo on my app. Said they could notsend the correct order so I thought the Bogo would help me so instead I had to spend another $25 for an order, finally, afterexplaining to the customer service person I?m not spending 50 bucks because I got the wrong order and it was not my fault. Sothey finally refunded my money, back to my bank account, and I will replace the order all in all. This was crazy andridiculous. Never had a problem in the stores. The customer service reps were very rude. Read more
Satisfied with the portion sizes here and the quality of food. Everything was fresh and the staff were friendly and quick.... Definitely one of my favorite Chipotles. Read more
Opening a new location can be challenging, however I'd expect more from Chipotle. The men's restroom was absolutely horrible and... based on feedback from others in my party, their women's restroom wasn't much better (no soap or paper towels). Additionally, Ihad to request new chips because mine were stale. Sadly the new bag was too. Read more
Just wished they warmed the tortillas and proteins more. DON'T order from door dash/chipotle website. I don't get my food and... it's a real hassle! Read more
I?ve never had a chipotle botch an order so bad. I ordered on the app for pickup in the drive through so i didn?t get to check... my order. Literally got just rice and steak with no lettuce, salsa, cheese or any other of the 5 or so items I ordered on mybowl. Worst part is I can see the order printed on top of the bowl so I know I ordered it right. Guess the workers here justknow that they don?t actually need to make a full order if it?s in the drive through line. What a joke Read more
I was there with over 30 minutes before they closed and was about to spend 30 dollars on two bowls with extras. I went to start... my order and was told there was not enough of anything to do any orders. Not enough meat, or rice to do even one regular bowl.Everything else looked very low as well. I asked the girl if they had more or could make more and they said no. We told theywouldn't make any new stuff since it was too close to closing time. I find this very strange since this building was recentlyopened and for the employees not to care enough to do a job they get paid for. I won't be back to this facility even though Ilive close by. FYI, if you plan to be open have the food ready to be purchased. Read more
Don?t recommend. It?s new and has a drive thru. But is consistently slow and always and I mean always cheats you on what you... order online Read more
Tasty, good portions, friendly staff. The lobby is simar to most lobbies in the sense that there aren't a lot of seats.