Reviews for Steak 'n Shake in Olathe, KS
Stopped here with some coworkers before leaving town. Prices are very good, burger was really tasty, fries were so so. Guess I?m... not a fan of fries where you have to grab twice as many times to get a mouthful. Environment was clean and service was good too. Read more
My parents and I went here to eat and one of the staff members was EXTREMELY racist to a group of young African American males... that came in after us, probably in their college years. First our food was wrong, but we sat down to eat and the group of boyscame in after us. The boys were super respectful the whole time, even after you could clearly tell the female worker was beingracist. One of them went behind a counter that you were supposedly not allowed behind, the woman instantly yelled at him to getout, and he apologized and got out of behind the counter. Anytime the woman brought out one of there orders she yelled it, mindyou my family and the boys were the only two groups of people in here. One of the boys asked for a ranch, she ignored him walkedaway. She came back with another order and he asked again, and he got completely ignored again. She brought out another orderafter all of them had theirs, and they explained that it wasn?t there order. She then got mad and just threw the order away.After the boys left she came over to my family asked if all of us were okay, as if they were bothering us or were a ?threat.?Soon after, she went back behind the counter and said ?thank god, they?re finally gone? with a relieving sigh. I am extremelyupset with the way she treated these boys, they remained respectful while I believe most people wouldn?t, even I was ready toback them up myself. If I could give zero stars I would. Read more
My parents and I went here to eat and one of the staff members was EXTREMELY racist to a group of young African American males... that came in after us, probably in their college years. First our food was wrong, but we sat down to eat and the group of boyscame in after us. The boys were super respectful the whole time, even after you could clearly tell the female worker was beingracist. One of them went behind a counter that you were supposedly not allowed behind, the woman instantly yelled at him to getout, and he apologized and got out of behind the counter. Anytime the woman brought out one of there orders she yelled it, mindyou my family and the boys were the only two groups of people in here. One of the boys asked for a ranch, she ignored him walkedaway. She came back with another order and he asked again, and he got completely ignored again. She brought out another orderafter all of them had theirs, and they explained that it wasn?t there order. She then got mad and just threw the order away.After the boys left she came over to my family asked if all of us were okay, as if they were bothering us or were a ?threat.?Soon after, she went back behind the counter and said ?thank god, they?re finally gone? with a relieving sigh. I am extremelyupset with the way she treated these boys, they remained respectful while I believe most people wouldn?t, even I was ready toback them up myself. If I could give zero stars I would. Read more
We have always loved eating here. Before covid milkshakes came in a tall milkshake glass. Seems sad due to not many customers... ..food was wonderful ! Came steaming hot delivered by the cook! Seemed clean to me. Nostalgic!! Definitely will eat hereagain..my grandsons love this place! Read more
We have always loved eating here. Before covid milkshakes came in a tall milkshake glass. Seems sad due to not many customers... ..food was wonderful ! Came steaming hot delivered by the cook! Seemed clean to me. Nostalgic!! Definitely will eat hereagain..my grandsons love this place! Read more
I use to regularly visit this restaurant when I lived in Texas. I don?t know what happened here! It is self service and there is... no waiter. Basically they just call your receipt. No greetings or anything outside when you?re ordering. The fries were the bestpart but the shakes were soupy and burgers were mediocre. I definitely won?t be back,maybe it was this location but itdefinitely lost its charm. Read more
I use to regularly visit this restaurant when I lived in Texas. I don?t know what happened here! It is self service and there is... no waiter. Basically they just call your receipt. No greetings or anything outside when you?re ordering. The fries were the bestpart but the shakes were soupy and burgers were mediocre. I definitely won?t be back,maybe it was this location but itdefinitely lost its charm. Read more
This place I have not been to much, but I thought the burgers where good, the fries were cooked perfectly, the shakes are good,... but the floors are sticky. The workers there are very nice. I knew Gary from my high school he was the cook last night he did aamazing job of cooking Read more
This place I have not been to much, but I thought the burgers where good, the fries were cooked perfectly, the shakes are good,... but the floors are sticky. The workers there are very nice. I knew Gary from my high school he was the cook last night he did aamazing job of cooking Read more
This shop needs a deep cleaning. We were immediately greeted by a very kind young lady and placed our order quickly. She even... convinced me to order milkshakes for my kids in a kind way. Unfortunately, that is pretty much the highlight. Our meal took 30minutes to get to us and by the time it did, all of the fries were room temperature. My kids enjoyed their milkshakes and theburgers were okay. I ordered a cup of chili and it was mostly beans and liquids and kind of boring. If this restaurant wants toimprove, I highly suggest a deep cleaning. Bathrooms, seating, tables, floors, and kitchen were grimy. The manager was verykind, too. Read more
This shop needs a deep cleaning. We were immediately greeted by a very kind young lady and placed our order quickly. She even... convinced me to order milkshakes for my kids in a kind way. Unfortunately, that is pretty much the highlight. Our meal took 30minutes to get to us and by the time it did, all of the fries were room temperature. My kids enjoyed their milkshakes and theburgers were okay. I ordered a cup of chili and it was mostly beans and liquids and kind of boring. If this restaurant wants toimprove, I highly suggest a deep cleaning. Bathrooms, seating, tables, floors, and kitchen were grimy. The manager was verykind, too. Read more
Pros: 1) Cheap 2) Clean interior 3) Onion rings are tasty 4) Portion size is good Cons: 1) Very understaffed (slow, orders... missing some things) 2) No longer have the fry sauce or the fry seasoning shakers Read more
Pros: 1) Cheap 2) Clean interior 3) Onion rings are tasty 4) Portion size is good Cons: 1) Very understaffed (slow, orders... missing some things) 2) No longer have the fry sauce or the fry seasoning shakers Read more
Stopped by on our way out of town. Not bad. Relatively clean. They seemed understaffed, most places are lately. Girl at the... front counter was very kind. Food was decent and correct. Didn't take long to get to us either. mom really enjoyed her steakburger. Read more
Stopped by on our way out of town. Not bad. Relatively clean. They seemed understaffed, most places are lately. Girl at the... front counter was very kind. Food was decent and correct. Didn't take long to get to us either. mom really enjoyed her steakburger. Read more
Stopped here with some coworkers before leaving town. Prices are very good, burger was really tasty, fries were so so. Guess I?m... not a fan of fries where you have to grab twice as many times to get a mouthful. Environment was clean and service was good too. Read more