Reviews for Dunkin' in Old Lyme, CT
Didn?t give me anything I ordered, asked them to change it. They took my sandwiches and acted as if they changed it, and then... didn?t touch them and gave me the same order. Ridiculous. Read more
Avoid this DD. It?s the worst!!!. Went Saturday and unfortunately there were hardly any donuts but that wasn?t the bad part. I... waited for 20 minutes at the register before I left without being served. They were understaffed unfortunately and the staffthere seemed to be wandering around overwhelmed. One complained that he was exhausted and instead of taking orders fir customersthat were in the store. They seemed more focused on internet orders, dumping out and refreshing old orders not picked up yet.Won?t go back. Read more
This Dunkin was not the best. Seemed dirty and understaffed. Was not serving hot food at the time I went (mid-day). Several... flies inside. Coffee tasted burned to the point I tossed it. Donuts were fine. Employees were nice and tried their best toaccommodate the rush of customers when I visited. Read more
Not the best Donkin I've been. Dark dirty, small and old. It does have a very cool arquitecture outside. But inside, uff.
They didn't have a drive thru, which I can only imagine is a town ordinance. Going inside to a leaky air conditioner, the... floor was wet, they had a DD cup catching the dripping... tge place was a filthy mess. The napkins were not in the dispenser, opened the bag and on the counter. They only had about 4 flavors of coffee. The people serving were very nice. I know it's aresort area, and it was 7/5... but really? 2 stars because of the fabulous workers. Read more
Nicest dunkin building ever. The cashier was friendly but hands down the most awkward person ever. Nothing against it the... experience but walked out to my car chuckling. Read more
Was here at 4:30 pm on a Tuesday and it was a mess. Every countertop and table needed a wipe down. Tables had trash on them.... Actually, everything needed cleaning..it was pretty bad. The employees disappeared into the back after we got our order and didn?t seem interested at all in the state of the place. Read more
The associate on the register in the front was really nice. It was a busy location and the line was moving relatively fast.