Reviews for Dunkin' in Old Town, ME

Love this dunkin. If I have issues, when I express them, they're usually always happy to help and fix <3 Made some friends out... of this store too. Love them! Read more

I've gone here pretty consistently for the past year, and it sucks to say but I think they've messed my order up about 8 out of... 10 times. They're nice employees, so I feel bad, but I think I'm done with this location. If the orders not messed up then Ican always count on the coffee cups being horribly leaky and getting coffee all over the car. The Orono location just down theroad is ran much better, and Aroma Joe's is vastly higher quality in all areas, though the wait there is insufferable so I tendto go with Dunkin. At the very least, this location has given me great motivation to wake up early to brew my own coffee andmake my own breakfast at home before suffering through the lackluster service of this location. Read more

The lady who I assume to be the manager was literally yelling at her associates for the duration of our visit. The counter... person was very kind and patient regardless of the screaming manager. Otherwise service was quick, just very unprofessional ofthe manager. Read more

I order a large iced coffee. Since when does DD charge for extra swirl? I noticed them put in a " . " after I stated the number... of flavorings and cream. What is it? I don't see it. Oh it's 40 cents for extra swirl. Since when? No other DD I've been todoes it. UPDATE 9/13/22 Turns out it's a company-wide thing. Read more

My coffee was a mess I had to ask for a napkin to clean it off all the while she was on her phone with her child. This in my... opinion is a huge no no. You have a job to do at a busy establishment. Breaks are for phone calls. Please be more professional Read more

I ordered a hot cocoa and I got hot water. It was too hot to drink right away and after driving down the highway, it was too... late turn around. Read more

Loved our coffees and we were very impressed with our serving person. We are always happy to see places that are welcoming and... inclusive not only to all walks of customers but especially also all walks of staff! Read more

I love Dunkin since I was a kid. I can't live without it. I go at least once a day. I also love to collect their merchandise.... ???????? Read more