Reviews for Dunkin' in Omaha, NE
It seems that often times, if they don't have the donuts you ordered, they'll just put a different donut in the bag and not... tell you. All that is going to do is upset the customer, just say it, hey I don't have so and so donut would you like anotherkind. It happens often to me and I'm tired of it. Read more
It was horrible this chick.hated her job. My food sucked so bad it was burnt. Like come on Sunday morning and thats what I get.... Ugh ppl find a different job. Read more
Struggle bus nation! I love DD and visit on the weekly and have been to a few locations in Omaha BUT this location is the... absolute worse! I waited in line for 10+ minutes for coffee (w/ cream and sugar) and there was only 5 cars total. When I finallygot to the window, they had my order confused with the car behind me. My coffee was NOT ready and the cashier had to pour mycoffee fresh, which was a messy pour (see photos). There was coffee spilled down the side of my cup and lid. Although heattempted to wipe it clean, it wasn?t enough. The two other workers in the background where chilling and the female was eating.I?m all for breaks but the appearance it sets for the customers, having to wait for their orders, while the cashier who isclearly doing all the work, is not good. I certainly will not be returning anytime soon to this location. Training is definitelyin order for the employees. Read more
I will not be coming back to this location anymore. I went in yesterday around 8 am and After hearing how the manager spoke to... her employee I felt bad and went to tip the young man and was told they no longer except tips. The Dunkin franchise is goingdownhill especially with whomever is running this location. In my honest opinion the assistant manager who is there in theafternoon seems to know what she is doing over the red head. Read more
Great spot to grab your morning coffee and some donuts for the office. The drive-thru staff has always been great, especially... Ericka and Tiffany! I've never had any issues with my coffee or donut orders, they always get my order correct. Don't forget touse the app and rewards program to earn free stuff! Read more
I bought matcha latte from this location and it taste like expired milk . so I needed to buy from another location by 72 street... and it tasted lole milk only . If you guys don?t know how to make matcha latte just take it off from your menu . wait my time ! Read more
Attention to detail and presentation is terrible. I asked for a drink with less ice and just a bit of caramel and it had ice to... the top and tasted like pure caramel. I asked the employee if it was less ice and showed her the cup, she just answered "YES". Icould not belive it. Or she is blind or she didn't care. I ordered 25 donut holes and they just threw them in a bag, not in abox like I've previously seen. Wth is wrong with this shop? I'll never buy here again. Deaf, blind and careless! Read more
The manager and staff here are in point. They always seem to be able to keep the morning rush flowing smoothly. Dunkin has a... great rewards app, and they never have issues with any of the offers. My older and younger kids love this place. Their cold brewis one of my favorites. Read more