Reviews for UNDERCOVER EGGPLANT CO. in Oneonta, NY
I have NEVER left a negative review, and I am certainly someone who has frequented many establishments. Our first encounter was... ordering when we were told (at a sandwich place) that they were unable to make anything other than what was on the menu. (Wehave a 4 year old, I asked if they could just throw some turkey on two slices of bread) nope! Can?t do that, we were toldeverything is pre portioned (is this subway??). We said ok whatever. That?s fine, ordered our food to dine in. AFTER weordered and sat down, the staff came over to tell us we couldn?t NOT dine at the establishment and would have to take our foodto go, because they were closing. We got there at 6:30, hours of operation are until 7pm. So, instead of a sit down meal, wehad to eat in our car. And, the WORSE part, the sandwiches were all awful!! My daughter got the meatball sandwich, the meatlooked like dog food, I ordered the turkey special, I might as well have ordered lettuce and tomato on bread. Little to NOturkey on the sandwich (see attached pictures). Also, the pasta salad was disgusting and bland. Literally tasted likecardboard. Not to mention, they are very SERIOUS about their closing time. There were patrons IN the restaurant stillfinishing their meal, whom they walked over and KICKED OUT at 7pm! Oh, but offered ?to go? containers for them to finish theirfood elsewhere. Wow!!! I have never witnessed such terrible service, with awful food, and to pay $15 for a sandwich withlittle to no meat?? Our bill was over $50 for 3 sandwiches and 3 drinks. I?ve had much better in NYC for cheaper. No thanks. Iwill NEVER return. Read more
8/30/22 update 17.00 for bread lettuce and a cheap soda. Anyone that gives this a high score has never left Oneonta. Prices... have gotten very high and food quality has gotten poor. My sandwich was almost all lettuce. I let it go the first time but Iwon't be back for a while. I tried to reach out to them but there was no reply. Read more
Food was excellent and the servings are quite large on what we got.
Just had three amazing sandwiches as well as a pizza. This is my favorite sandwich shop in Oneonta. Their pasta salad is also... really good as well as the rice pudding! i?ve been coming here for years! Read more
Absolutely love this place! The staff that runs it, truly gets customer service. The food is always consistently amazing. If you... are visiting this is the place to stop at! Read more
For 22 years we have had the wonderful opportunity to be a patron of Undercover Eggplant and their amazing, delicious, friendly,... mouth watering, sensational, home made, consistent, fresh, comforting, creative and chef worthy food. The Sweet family that ownsand runs the restaurant have made it their life mission to provide a local dependable, friendly, clean, loving and enjoyableplace. I will always love this place. We look happily forward to many more memories to come! Read more
Went with friends who love this place but I was pretty disappointed overall. Ordered a salad first and took it to the house, it... was pretty pricey but the ingredients looked fresh so I don't mind paying for quality. Not sure how I could be disappointedwith a salad but it happened. Nothing on it was seasoned, tons of extra ingredients that wasn't on the menu that didn't reallygo together, dressing was bland. I honestly couldn't even really eat it, it felt like 2 different salads in one box, justeating the raw ingredients (I love mushrooms but don't enjoy just eating them raw or with ther other ingredients that were onthe salad). Went back the next day to speak to someone about it because I really wanted to like the food since my friends spokeso highly of them. Spoke with the chef and she was receptive but a bit cold as if I offended her which wasn't my intention. Asked for suggestions on what to order and ended up picking a meatball sandwich since she said they made the meatballs in house. Got home and was surprised when I picked up the sandwich, it was completely soaked underneath. Meatballs were tough(overworked) and bland, marinara was flavorless, and it was served on untoasted sliced white bread which basically turned to asoggy mess. Hot foods + white bread= soggy. Then to top it off the sandwich was sitting on top of a pile of bland pasta saladadding even more moisture. Was a huge disappointment overall because they have such great reviews and the building was reallyclean and had a cool vibe to it. Great drink selection and unique menu but fell really, really short for me. **if you must usewhite bread try toasting the bread so it doesn't get as soggy, or using a more substantial roll that will hold up to a hot foodand maybe a sheet of deli paper between the sandwich and pasta.** Read more
Found this place on a business trip to Bassett Healthcare and I am sad that I may not get the opportunity to come here again -... it's that GOOD. Perhaps they can franchise it out to the Atlanta, GA area. Thanks Undercover Eggplant for an AWESOME ANDINCREDIBLE meal and selection. I didn't leave hungry. Read more