Reviews for Sarku Japan in Ontario, CA
I understand all prices are going up. Charging from 4.99 to 6.99 then now 8.89 for chicken teriyaki make sense. But charging $1... for a extra paper cup. How does it make sense. The cup probably dont cost 10c. But now the cranky old lady asking 1. You cantget cup of water anymore. You will have to buy bottlle water for 3. No extra siracha saying there is shortage. But if you payextra there is no shortage. For bento box fried rice extra 50c. Its like that lady want to charge extra for everything likeairplane ticket. Used to be my regular go to place for lunch. But not anymore. You just lost 2 customers business for yourgreed. Hope more people realise this. Read more
The chicken, gyoza, rice and vegetables are always delicious. The sushi rolls are small, and look like they were made by a... depressed robot offsite. The sushi isn't bad, just disappointing, ok as a side, but I wouldn't order the roll. Read more
I want to put one star but I feel to bad. Ordered a California roll only for it to have crab meat.
Sarku is one of my favorite restaurant chains. I ate there in San Francisco and absolutely loved it, I was so glad to see that... it?s in Ontario. It?s about a 35 minute drive for me, but every time I?m in Ontario, make sure to eat there. The chicken is sogood, and the proportions are fairly large. The prices are very decent, however, there is an additional fee for chow mein andfried rice that they don?t tell you about. I only noticed it when I paid. The chicken wasn?t much, but the noodles andvegetables was a large portion. Overall, I felt full and didn?t even finish my plate, saved it for later. Really goodrestaurant! Read more
This cook kept touching his face and mask and then touching cooked food, and he is not even wearing his mask properly, he is... going to give someone covid or food sickness. They need to retrain him in correct food handling or replace him. GROSS Read more
Reasonably priced mall food. Today I got the California roll ($4.99) and it was on par with grocery store rolls...not bad, but... not great. The spring rolls were good and only $1.79 for two! Definitely worth a try, but not raising the bar on Japanesecuisine :) Read more
Delicious. Small portions. The chicken ???? teriyaki with noodles is delicious. The beef ???? too.
I was finally able to drive out to Ontario since all other locations in my area closed down during covid & was very excited to... finally have their food after 3 years . Only to be extremely disappointed in their very rude customer service. I kindly askedfor extra teriyaki sauce and they said no. I even said I would PAY EXTRA for more sauce & they repeatedly said no no no ! Theydidn?t even let me finish asking my question & we?re already yelling NO repeatedly . I definitely regret wasting my time & gasmoney to drive out here & not get to enjoy my food with extra teriyaki sauce the way I like. Read more