Reviews for BJ's Restaurant & Brewhouse in Orange, CA
Horrible, found a nail in my food. Filled out a report and they never even explained how the nail got there. I got half off the... check but no explanation, worst experience ever. Avoid this Bj’s or Bj’s in general. Read more
Went to have apps and pizookies on a Tuesday. The food server gave us an extra app by mistake so we got free chips and dip!... Pizookies never fail to impress. We had the tri-tip sliders and the artichoke dip. Pizookies were the strawberry shortcake,s’mores with chocolate ice cream, the triple chocolate, and a regular chip. Read more
We came to this BJ’s on a Thursday around 7:30 pm. We had a party of four! Parking lot was almost full, few spots left right... in front of the restaurant. But there was still plenty of parking in farther parking lots. No waiting to be seated! Walked rightin. By the time we left, around 8:45 pm, there was lots of people in the lobby and outside waiting to be seated. Also, parkinglots were pretty full by then. So come around 6 or 7 pm. Hostess in front was not too welcoming. She wasn’t rude, she justdidn’t feel very inviting. No smiles, no welcome. Just straight to business. Again, there was no waiting, it was just us inline! Our waitress was cool. Very friendly, very helpful. Her name was Daysha (Not sure that I am spelling it correctly, shedidn’t have a name tag.) it was a cool name. She was quick and accurate with our orders. The food was good. At least for mostof us. My wife’s Buffalo chicken pizza was definitely not the best. It was very chewy, like uncooked dough, even though itlooked cooked. She only had one slice. So we all shared from our meals with her. Our other meals were actually really good. Nocomplaints there. My wife didn’t want to say anything, because she doesn’t trust it when we have to send something back.Luckily, this doesn’t happen often. We are regulars at BJ’s, just not the one at this location. I do love the BJ’s app.I’ve had it for a long time now. I don’t have to wait for the check, I can just pay it through the app! Read more
The service was good, aside from the fact we had to wait 2hrs. Our food were served quick. The waitress was super attentive and... friendly. I am not impressed with the food. In all, it was an okay experience. Read more
Pandemic protocols followed by the employees. Masks recommended for visitors as well. We sat at the bar and the service was... fabulous. Our waiter, Javier, was definitely on top of things, making sure we knew when happy hour was about to end. Excellentpours on our beers. All in all, this was a great visit to BJ's. Read more
Drove to this location just to have Pizza and good beer. Waiting time was not bad at all. Requested high chair or booster seat... and no one of them really work. ( High chair to short to be used on boots and booster seat missing belts to secure atoddler). Server was very attentive and good attitude all the time. Read more
Still not 100% here. Service gets an A for effort but you can tell they are not in full swing. Medium sized group, drinks were... ordered and for some reason the bar had problems filling various drinks. Most aggravating was the fountain and bottled drinktoo a long time. Some were on the second round before a first came out. Food was good, mostly. A few hiccups (like my burgerwas raw in areas. I always order ground beef medium to keep this from happening and it still was.) Again some food wellprepared some not so much. Definitely stop by, but keep an eye out and let them know what is working and what is not. Read more
Dear Anthony Le (managing director and shareholder of BJ’s), I Came here for dinner at 8pm. Ordered right when I sat down. ... Waited 30 minutes for the food to come out. I did not see the waiter for over 25 minutes until I tracked him down and asked himwhat the orders Status was. He did not come back to inform me. I then went to your manager Jonathon Moore for some assistance. There was no apology. He tried to get the food out and When the food came out the food was all cold and they said the kitchenwas struggling to make it. The chicken sandwich was rock hard like it was over fried and the calamari was completely cold. Iam not a person who writes reviews but this is too much to not address. I will never return to this BJ’s and I now understandwhy you guys have 2.5 stars on Yelp. Sincerely, Dr Andrew Kwon DDS FSGD FICOI Read more