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Reviews for Starbucks in Orange, CA

Kathy G. 1 year ago
1

**STAY AWAY FROM THIS PLACE AT ALL COSTS** (LITERALLY!! THEY ARE FRAUDULENTLY OVER CHARGING FOR THEIR DRINKS AND DON'T SAY I... NEVER WARNED YOU!) I am a regular at this location, and this morning, Tues., Nov. 22nd, 2022, when I drove thru the line andordered my usual Venti caramel macchiato and was given my total of $5.65 at the window, I proceeded to go to the pick up windowand the first thing I asked the heavy set gray haired guy at the window was to confirm my drink price. He replied, "$5.65." Iasked, "when did the prices go up?" He quickly replied, "3 weeks ago." Then when I showed him on my phone another location Ivisit on the weekends in Yorba Linda (I simulated a mobile order), the price for the exact same drink showed $5.45. Later I alsosimulated another mobile order in Irvine at the Los Olivos Market Place, very close to where I work, and that location alsoshows a price of $5.45. This is a very nice area of Irvine, by the way, nothing at all like this location at 2734 Tustin Ave.,Orange. The guy at the window gives me several explanations of why THEIR price is 20 cents higher for the exact same drink:first he says, "prices went up 3 weeks ago"; then he tells me, "prices vary depending on what area of Starbucks you're at"; thenhe tells me, "the app hasn't updated the correct pricing yet"; then he tells me, "their location has taxes." What????? Whichexcuse should I believe?? I am a regular, and just earlier this week, for the exact same drink, I was charged the correct priceof $5.45 for a Venti (so this location's prices didn't go up 3 weeks ago!) I proceeded to accept my drink, told him I would notbe returning to this location, and as I drove away, I immediately called Starbucks Customer Service. The guy who answeredpatiently listened to everything I had to share w/ him. He CONFIRMED the Venti caramel macchiato price should be $5.45! I am nowwaiting for their District Manager to call me w/ in 24-48 hours, as the Customer Service rep sent an emai Read more

Nathaniel Cisneros 1 year ago
1

Just curious to why this store is closed for dine in? When every other store is open? I hope it?s not another ?due to Covid... excuse ? ? Read more

Sharon Rangel 1 year ago
5

Little bit of a wait but nice menu. Puppy got her first puppachino

Elyse 1 year ago
5

Nice, friendly and helpful staff. Drinks are very good. The lemonade drinks, milk and food boxes are the only really "kid" items... they have. If your looking for a kids menu, I recommend a place like Mendocino farms. Mendocino farms is good for adults andchildren. Read more

Robert Ceballos 1 year ago
5

Fas and friendly location with a drive thru and dining area.

Steve London 2 years ago
5

The staff were all super friendly and seemed like they were actually enjoying working. Super polite. Inside is clean and for my... late night visit, very quiet ( Monday night 8pm) Read more

Joanna Armendariz 2 years ago
5

Even though there was an overload of people trying to get their red plastic cups, the Starbucks did a fantastic job on handling... the flow of drink orders. I did wait about 15 minutes for my drink, it wasn't bad Read more

Jonathan Safa 5 years ago
2

One of the dirtier Starbucks I?ve been to. The restrooms were not very clean at all. They made the drink right, but that... shouldn?t be deserving of 5 stars. It was quiet, and that?s nice. So that?s why it gets 2 stars instead of one. Read more