Reviews for Planet Smoothie in Orange City, FL

Very sweet girls that work at this location. My mango smoothie was thick and delicious!

The employees were very nice and not to mention the smoothie was awesome, definitely coming back soon!

I placed an order online and went to go pick it up, only to find that the store was closed. It was a Sunday afternoon during... regular hours. No signage on the door or notice they would be closed. I have called and gone inside to ask for a refundnumerous times only to be told that no one on staff had the authority to do so. I was told to call the manager. Manager FINALLYcalls me back and says she?s refunded it. That was 2+ weeks ago and I have not received a refund. Awful service. No one canhelp. I?m disputing the charge with my bank. Go somewhere else. It?s run by a bunch of teenagers gets that can?t do anything. Read more

I went in one day and the two girls basically ignored me, another girl came a few minutes later and I'm assuming clocked in, and... she didn't take my order either. I waited for about 10 minutes and finally just walked out. Read more

So today I finally got to try planet smoothie word in it wasn't cleaned. I asked to have the table cleaned so I can have a place... to sit. I spent about $15 on the largest smoothie and a bread slice. I got cold drinking my smoothie that wasn't that great wasmore like a slush half way through, so I noticed a table outside went out there to sit. Got up to talk to a few people I wascaught in conversation with. The worker calls her store owner to say I left my things on the table that I spent $15 topatronize, still in eye view of my things but speaking with people that came out of 5 and below about travel, this young ladycomes out to tell me a paid customer, to move my things from their table that all of the none existing customers were needing touse. The nerve I'll never planet smoothie ever again, thanks for the worst customer service ever. One of the people I spokewith said she had an issue with the same person. Read more

TERRIBLE SERVICE! This is the 2nd time I went here and the service was terrible. I walked in and it was only one person ahead of... me, so it was not busy. 2 workers and not one acknowledged me. One of the employees mom walked in and the employee took herorder ahead of mine after I had already been waiting for 10- 15 minutes. After that the girl clocked and left cause her ride wasthere, still never acknowledging me . The other girl finally asked for my order. The last time I was here the employee had all her friends in the store horse playing, her shirt was disgusting and the bathroom was gross and please get some decent shortsfor your workers. Don't worry I wont be back :) Read more

I placed an online order (for the third time) I went to the store and no one was there. There was a sign on the door saying... they would be back in 10 mins. I waited 15 mins and no one came to unlock the door. I would have liked to have my money back. I placed the order through google ordering. Someone finally showed up as I was on my way out of the parking lot. I figuredsince I had already paid for the smoothie I should get it. I walked in asked for a my smoothie which I was handed. I told themI had to wait at this point it had been 1/2 an hour. No one seemed to care or offer any type of reimbursement for the wait. While I was waiting someone else walked up and asked if they were closed again... I asked if this happens a lot to which shereplied yes. As I am reading the other reviews it seems to happen a lot. They shouldn't let people order online if they aren'tgoing to be in the store. The first time I placed an online order I had to wait in line to get a smoothie... Read more

Disgusting, no one wants anyone right now making their food without a mask on. Especially a drink that?s cold & not being cooked... at a temperature covid won?t survive at. DO not come here. Reported. Read more