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Reviews for The Village Bakery in Oregon, IL

Nate Himert 1 year ago
5

EDIT: Updating my review back to the 5 stars I originally gave them several years ago. The Executive Director and I engaged in... a productive and professional exchange after this review was posted and it appears it was a perfect storm of circumstances thatresulted in our issues. He is currently working on procedures to ensure it does not happen to any future customers. ORIGINALREVIEW: Four years ago I gave the bakery 5 stars and I've had several good experiences there since then. That is until thispast weekend. Without going into all the detail (it would take too long) - the bakery needs to set up an order number system ofsome sort or use pagers or something because they are ill equipped to handle a large group of people efficiently and in properorder. In our case, we ordered bakery items which were plentiful when we ordered them. We then went to sit down and wait forour food/drinks. But because the workers were overwhelmed by the rush that came after us (and because it appeared no oneobserves the "please be seated after ordering" signs) they ended up serving numerous other customers after us, essentiallyskipping our order. We watched several of these customers walk in, order, receive their items and leave all before we receivedanything. This would not have been a problem had the workers pulled our bakery items when we ordered them but they did not dothat, never setting our paid bakery items aside. Instead, they ended up giving away the items we had ordered to patrons whoplaced orders well after we did, leaving us to choose from a picked over pastry display case of undesired substitutions once wefinally got our food approximately 20 minutes later. The food is good, the pastries are great, and the service (up until thisweekend) has typically been just fine. However, this weekend made clear that there needs to be a better system in place tohandle the rush. Read more

Candace 1 year ago
5

All the workers are friendly, donuts are fresh, coffee is hot, great place to go for a meeting, after church or just to hang... out. The Everything Bagel is my current favorite: Everything bagel with egg, bacon cheese, & garlic aioli. The price is alittle high, but if you want to try it, go for it! You won't be disappointed! Read more

Jeanne Molinelli 1 year ago
4

Just a note, the hours have changed. Note on door says hours: 7-2pm. This might be helpful for some that come from out of... town. A great place to have a relaxing coffee and donut and or sandwich. Read more

Merlin Peacey Jr 1 year ago
5

The muffins were amazing!!! Highly recommend!!!

DUANE HELLE 1 year ago
4

Nice building and nice staff. The muffins was quite good and the coffee was also. Maybe could have been hotter. All in all I'll... go back whenever I'm here. Read more

S Nelson 1 year ago
5

My wife and I have been passing this place for a while a decided to stop and give it a try. We arrived just in time to get half... off breakfast pastry so I took that as an omen to get a few things. Right off the bat, the sticky buns are devine. This placeseems like its partially premade (bagels) and partially made in house. Either way, everything we got from the bagel to thegerman chocolate donut where awesome. Overall better than most of the bakeries Ive been to in a while. The service is alsosomething to talk about. Every one had a smile and the lady taking our order was super sweet. Keep it up yall. We will be back! Read more

A Piper 2 years ago
4

Very nice place. We were cruising through Oregon to check out Illinois's largest tree and decided to stop for some snacks. It's... a very nice cozy looking place and finding a place to park was easy. The baked goods were great, had some donuts, cookie, andsticky buns. We also got a cup of coffee but there were grounds in it. Not the best thing to have in your coffee. Read more

Tammy Strub 2 years ago
5

This is my favorite bakery in the area, their pastries are so soft and the flavor is outstanding. The staff always friendly and... do their very best to be efficient and very helpful. The place is very clean and covid aware. The parking is easy to get to atthe side of the building. They do have a drive up window. The whole restaurant is handicap accessible from the doors to therestrooms and everything in between. Read more