Reviews for Cafe Rio Mexican Grill in Orem, UT
Great Staff and Customer service! I ordered online and in-store and both services were great! The app works well and it is easy... to use. I always get my food quick and employees always get me the best service ever. I totally recommend this Cafe Rio at Orem.Also, the environment is very good to have a great time with family members, friends or a date. Read more
ADDED EDIT - FOUND HAIRS IN MY FOOD HALFWAY THROUGH. PICTURES ATTACHED. i got it remade free of charge because EW. the woman... next to the tortilla pressing lady was on her nasty phone while wearing gloves. she then returned to handling food/food prepwithout changing gloves. absolutely disgusting. Read more
Lucky for them my pregnant wife craves it. Placed an order a few weeks ago - one entre was missing and I ordered a second... protein (and paid for the extra) in mine and never got it. I would check for order accuracy but I can't just stand there cuttinginto burritos :|. Trying to talk the wife into switching to Costa Vida. Update 3/19/22. We ordered tonight- chicken burrito +steak. Only steak on it. Quit freaking charging me for extras you don't give me. After this pregnancy I'm only going to CostaVida, I'm upset but smart enough to not go against the cravings of a pregnant wife. Update 8/15/22 they reached out and gave melike $10 for one of the issues and nothing for the other- in other news we've been to Costa Vida like 5 times and guess how manyorders they've messed up on? ZERO. Read more
Great service the quesadilla with the pork was great the pinto beans were hard, the shredded beef was dry and no flavor
Ordered online and almost none of the modifications were followed. Asked for no cilantro and to add shredded cheese. Neither... were followed and then the pulled pork wasn?t even fully shedded just big clumps. Not a great experience. Read more
Cafe Rio is not at this location any longer. We pulled out up on a map and drove through the plaza. Stopped and went into a... neighboring business and they told us it is now the new business seem on the outside. Needless to say, maps hasn't caught up tothis them because we drive around for a bit looking for some obscure sign before stopping to ask. Read more
The long line should indicate this is a popular dining option in this area. The food was OK. The horchata, not bad. Overall,... this was a mediocre dining experience and I didn?t leave wishing a Cafe Rio would come to my state. Read more
I ordered chips and queso through Doordash and they sent me salsa topped with cold cheese?? It was evening time so they may have... run out, but definitely just refund me instead of playing around in the kitchen. Read more