Reviews for Carl's Jr. in Orem, UT
Great location, The food is usually good, and fresh, the ladies cooking in the back deserve more money. The staff up front... Usually seems unhappy with the work in terms of Greetings. Once in a while I might get 1 that's smiles and is nice. The pricingis decent for the quality, if Carl's ever changes the ingredients or quality I might go somewhere else. Carl's Jr has always hada fantastic burger such as the Super star. The tomatoes and lettuce along with the sauce and onions are mouth watering. The onlyimprovement I would like is for Carl's Jr to have a Better Bun . The meat to bun ratio should match and compliment eachother,like an inn n out burger. Read more
This Carl's Junior has really improved in the last couple of years, and I'm sure it's because of their crew. They all seem very... professional and courteous, and my Western Bacon Cheeseburger® looked exactly like the picture on the menu and tasted evenbetter. Read more
Good service. Not great food. But they do have a really fun play place. My daughter is 3 and was a little small for it, but... still had a lot of fun! Read more
I sat in my car today for 10 minutes at the window before getting my order. While the staff clearly were goofing around. I had... grumpy kids by the time I got my food but I was patient and polite. There was me, two cars behind me and one car ahead of me thewhole time I was there and like two cars in the parking lot, so it wasn't like they were too busy. I got my food and left. I got4 cheese burgers which two were the wrong kind and they didnt give me my 3 piece chicken strips, large fry or any sauce. Theysaid my receipt was in the bag, but it wasn't. Needless to say I got home and had kids crying because they didn't get theirfood. I spent more then 10 minutes calling over and over until it went to the full voice mail. I didnt want to run with 4 kidsall the way back there without a receipt with no guarantee I would get the rest of my food. I would love my money back for thefood I didnt get. I will never go here again!! Read more
I love Carl's Jr. Hamburgers. I eat a carnivore diet and can order 4-5 small hamburger patties for under $5. My kids tried the... breakfast sandwiches the day we visited and said the bread part was a little dry. Read more
The food was okay, but when the service is horrible and the workers are extremely rude, won't even look at you and give you the... worst attitude it's almost uncomfortable to order food or even ask a question it doesn't matter how good the food is. Not onlywas the attitude horrible by all workers but to watch someone put their hair in a pony tail right at the front counter and thenhandle food without washing their hands is disgusting. The play ground is literally falling apart we watched a child's Leg fallcompletely through. Hopefully that gets fixed before someone falls through down about 20 feet. Will not go back because of thecustomer service. Read more
The food was decent, pretty warm and tasted good. The customer service a One maybe one of the workers was kind the rest rude and... very snotty. 7:31 pm on a Wednesday, and they have like 7 girls here. They were all standing right in the front veryunwelcoming. Give us nasty looks the whole time. Disappointed tbh, need kinder people here. Read more
Absolutely has the worst employee interaction I?ve had. Not only did I wait ten minutes to order while sitting at the order... screen because she asked me to wait a moment while I watched almost all of the cars in the drive through clear out in front ofme. But when I paid she handed one of my three drinks I?d ordered before saying she?d be back with my food after about anotherten minutes she practically threw the food at me and told me to have a nice day. I asked her if I could get my other drinksplease and she goes oh yeah and hand me one I have to ask her an additional three times for my third drink before she gets it.Then I get home and I had ordered a 5 piece for myself they had put four and that saddest little crumb I?ve ever seen as my 5thpiece when I called to ask if we could have them remedy this and fix it in someway the same girl had answered ( I could tell byher rude tone of voice and sarcastic sorry about that) she could add the one piece I was missing if I went back. Thanks Carlajr. Fix your people. Read more