Reviews for Carrabba's Italian Grill in Orem, UT

This used to be our go to place for many, many years. Since the remodel it?s gone downhill. The vibe is very sterile, bright,... corporate, and uncomfortable. The food has gone downhill. My steak and my husband?s salmon were both under cooked on the bottomhalf and overcooked on the top half last time we went. This time the salmon was burnt and my steak definitely had very dark charmarks. On the menu it makes it sound like a topping sauce comes with the steak and then they charge your $4 for it. Also most ofthe sides cost an upcharge as well. Then, they put the plates tipped on the tray so all the Marsala sauce was on my fettuccineAlfredo instead of the steak. The food is now mediocre and overpriced for the much smaller portions. My son barely ate any ofhis food and refused to take it home because he didn?t like the spaghetti and meatball. The service used to be 5 star, now it?sless than 2. We were seated promptly and there were maybe 5 other tables. It took us an hour to get our food after we ordered.Also, tables that were seated after us ate first and one that came in at the same time as us were leaving by the time we got ourfood. This last visit the waitress hid in the back almost the entire time. My water cup (and only drink) was empty most of mymeal and the one time she filled it she only filled it half way. She forgot to put in our appetizer and was had to ask anotheremployee about it. Our waitress then brought out our food, said she forgot to put the appetizer in, and asked if we wanted herto put our food under the warmer while they cooked and brought out our appetizer. Anybody who works in the food industry knowsthat food placed under the warmer slowly dies and loses its quality. It really upsets our family to see a place we used to lovegoing to go down into the dumpster. We gave it another try after our first bad experience, and this last time was worse thanbefore. Honestly, I?ve had better experiences at Olive Garden and we used to never eat th Read more

A little busy, but the service was amazing. We got the Caprese and Burrata as an appetizer and it was beyond expectations. All... of the food was extremely good. Will be going again for sure. Read more

Honestly would give this place closer to a 4.3-4.4 if I could. Service was great! Service and food were really fast and even... then so our waiter was beating himself up saying they could?ve been faster but in my opinion they were doing amazing. Only thingI would?ve changed if I were the chef is I would?ve liked to have my pasta a lit more Al Dente. That being said it was great allaround but for a more traditional Italian standard is could?ve done with a little less cooking. Read more

For years this has been a favorite place to dine for a nice evening and good food. We went this past weekend and had such a bad... experience I had to leave a review. One of our guests ordered a steak (medium rare) and it came cold and uncooked. Not evenmedium in any way. The steak was tough and did not cut apart. As the waitress (who was great) noticed the issue and asked aboutit, she sent the manager to the table. He proceeded to argue with us, say his grill is 600 degrees ( and ?what should he changeit to for us?) and basically ignored the raw, fatty, cold steak in front of him. Then he walked away. No apology, no discount,no comped drinks- nothing. He made us feel awful. We will not ever go back to this restaurant again. The dinner was expensiveand not near the quality we remembered. Maybe they lost their owners or good chefs during Covid- but I will not ever go backhere. Read more

So good. The cannoli cake for two was a great way to finish, and the bread dippers was an amazing way to start.

Didn't wow me. I was hoping for more than what they could provide, so that might be just me. I wasn't looking for run of the... mill Italian restaurant, and that is how the food and atmosphere was. Olive garden has some competition, but Tuscany does not. The prices also are around the level of the food; the prices were in the menu in this case, yes. I'll swing by when that is therestaurant I'm looking for, but not for Valentines...unless the family is in tow. Read more

Excellent service! Food was delicious and drinks were really yummy too. We can't say enough about the staff, everyone made us... feel like we really mattered. First time here, will definitely be back. The food was so good, I forgot to take a picture.. Read more

The food was great and portions were good too. I got an Alfredo which I loved. We also tried a chocolate cake which was had a... very nice balance of textures, some soft gooey parts and some crunchy parts too. The chocolate wasn't overly sweet nor did ittaste dark either. Also, the bread and balsamic they serve as an appetizer is delicious, ours got to us fresh out of the oven. Read more