Reviews for Papa Johns Pizza in Orem, UT
Your lady with brown curly hair who was working this after noon. Friday Nov. 25. Was extremely rude and decided to argue with a... doordash worker. I asked her for the orders and she wanted to be disrespectful. I also don?t like her physically coming to mycar because that makes us feel uncomfortable. You need to ask before invading peoples personal space. If this continues I willreport to corporate Read more
TERRIBLE CUSTOMER SERVICE. After losing my order, the manager in charge offered to remake the order and send a new pizza - 30... min after it was supposed to be delivered. He then called back to say he found the original pizza and the driver hadmysteriously wandered in, so he was now sending the original pizza and formerly lost driver to my house. This is deplorablecustomer service, as we will now not only be receiving OLD and COLD pizza, but the pizza is being sent with the same individualwho was at fault in the original failure to deliver. We are very displeased and will be taking our business elsewhere in thefuture. Read more
I'll give credit to the service, crust and toppings. However the sauce ruins the pizza. Disgustingly sweet. Couldn't stomach... much of it. Had to stop eating. Couldn't decide if I ordered a pizza or dessert. Garlic sauce was better when it wasn't creamyand more buttery/oily. Could also taste the garlic more. Papa John's, your quality has decreased over the years. Disappointed ?? Read more
The guy who delivered never knocked so the pizza was sitting out for at least an hour before we found it Ok, I feel I have... overreacted although I never heard a knock I may of missed it. I was hungry and irrational when I wrote this I never got anymoney back nor did I ask for it either. The pizza was great after putting in the microwave for 20 seconds. Great pizza will buyagain but next time check periodically for it ;) Ps I ordered through my moms account Read more
Literally can't give a ZERO I have been calling this store for over an hour cuz somehow they got my order routed to them from... the call center even tho I live in Colorado. And they won't answer. The chat team the call center team no one can help only thisstore. I have been charged $50 for pizza I never got and this stores team refuses to answer the phone. Never have this issuewith their competitors. Papa John's will never get another dime from me and I will be going thru my bank to get my money back!!! Read more
I tried the new papa bowl. Sounded like a good idea. I was pretty disappointed in the serving size for the price. The picture... is before I started to eat. I counted 12 normal sized bites. Luckily I wasn?t very hungry, but even then I still needed asnack afterwards. If I were actually hungry when I ordered this I would have been mad. Other than the size it tasted asexpected, and was ready for pickup in 30 minutes. Read more
I ordered this through door dash and this is what I received. I also called to make sure they got the garlic sauce because they... didn?t the last time and I was on hold for 15 min for a yes or no question. Ridiculous. It?s not even cut if you can?t tell. Read more
I couldn't believe how well the manager treated me. I forget her name but she was so bright and happy while accommodating my... needs. After trying to pay for the order with a business card for a friend that wouldn't work (my fault) she went above andbeyond to give me a free liter of soda for my own mistake!! I would reccomend 10x over! Read more