Reviews for Texas Roadhouse in Orem, UT
Very disappointed with service. When I entered the restaurant I specifically asked if they do birthdays. They said they do and... asked me to inform the server. I showed the server id of my husband and daughter and that we are celebrating both theirbirthdays. At mid way eating she came over and said they ran out ice cream and gave us a free appetizer card for next visit. SoI went to talk to the manager that the reason we dine there is to celebrate birthday if they don’t have ice cream then canthey replace a slice of cake. I don’t want free appetizer card that defeats the purpose. The manager wasn’t friendly andsaid I have to purchase the slice of cake. That’s not the point I can afford to pay a slice of cake. The point is ruining acelebration at the end of dinner. I told her I would dine at other places if I had known they don’t offer alternative tocelebrate birthdays when their ice cream is out and if she had apologizes for running out of ice cream and giving me wrongexpectations instead of that nasty look. So after dinner at almost 8pm where am I to go buy a cake to celebrate. Moreover wehaven’t finished eating and yet the server came over asked if we need boxes and that she will get the Cheque but we can takeour time to eat ! But she is hardly around when we need refills for drinks. The food was mediocre, pork chop was tough myhusband couldn’t finish it, the ribeye was cooked more than medium rare, my rice and shrimp and the sides of mash was toosalty. We couldn’t The onion rings was the star. My husband being kind still give them a good tip but no more next time. Read more
We went here tonight because it was my birthday and steak sounded delicious. We came on a Wednesday at 7:30 PM and it’s still... busy and loud but that’s what you expect from Texas Roadhouse. I ordered the chili and loaded steak fries with the 23 ozPorterhouse T bone. All of the food was amazing. Every time I have gone to a Texas Roadhouse I always get an amazing charredwell done finish on my steak which I’m looking for. Needless to say TX Roadhouse Orem absolutely delivered on everything.Customer service despite it being busy was still top notch and the food was fantastic and I’d absolutely recommend this placefor all ages. I will unquestionably come back here again. Read more
Friendly, efficient service. The food was great and always appreciate the free delicious rolls.
The food was delicious and the smothered chicken, I only ordered it to see if it was going to be juicy and it surpassed my... thoughts. Food was served in less than 5 mins. Place was packed n vibes were good. Servers were friendly. Read more
Today June 11th, 2022 me and my friend went to have dinner at Texas Roadhouse in Orem. Apart from poor service, dirty toilets... and sticky floor, the food was our main concern. The fries , veggie and mash potatoes in particular were served extremely salty,to the point that it tasted unhealthy !! The ribs were edible but were served also pretty burned. We asked for another mashpotatoes dish and that came even more saltier. Then we asked to speak to the Manager to give our feedback and maybe tell thecook to go lighter on salt. The Manager didn’t acknowledge our concerns, didn’t apologize and said that quoting “actuallywe add more salt on the fries normally, and next time we should ask the waiter to serve the food with less salt” … and thenthat he will provide our feedback to the cook/kitchen Pretty dissatisfied and disappointed with Texas Roadhouse. Don’trecommend it! Food and service were terrible! Read more
We had a great experience! Our steaks and chicken were cooked perfectly and everything was hot. Our waitress brought the rolls... out very quickly and everything tasted really good. Was clean and they did not rush us even though we got there near closingtime Read more
This is one of the better locations I’ve been too. We have always gotten seated really quick. The service is always quick. The... last time we were here we had the best waitress. I just wish I could remember what her name was. I love this location. Read more
We came by and were seated immediately. All of the workers welcomed us as we walked by. Our server, Brandson, was extremely... helpful. He offered suggestions as to what was good, and he was quick to come back and take our order. We got the steak withshrimp and the steak with ribs. Our steaks were surprisingly moist and tender. Brandson brought rolls whenever we ran out. Itwas the perfect restaurant experience. Thank you so much! Read more