Reviews for Boston Pizza in Orillia, ON
They force the servers to cough up a 3rd of their earnings to the kitchen every day. It's not the server's job to pay their... kitchen staff properly. My friend was doing a great job (or so they would tell her all the time!). They immediately expected herto handle a full dining room by herself with next to no training, and she would, with flying colours! Then she got sick (it'sflu season!!) And they fired her for it. From repeatedly telling her that she's doing great, to chopping her unexpectedly forlegitimate health reasons. If they would fire a good performer over their health then they are the worst kind of people withinhuman expectations. It doesn't get more 2 faced than that. They don't care about their staff, they don't communicate properlyabout any issues, and they're not interested in helping thier staff grow or succeed. A deep, painful, and lifelong shame on themanagement of this location. Read more
If I could give -5, I would. Terrible, terrible food. My husband and I can only regret the experience and swear to never eat in... here or any branch, ever again. The chicken on the salad was still cold. The boneless chicken wings were chicken nuggetssmothered in sauce. The french onion soup is saltier that iodized salt i have at home. The veggies with the steak werepreviously frozen and was thawed in a hurry. The steak was impossibly dry. We just wished we just went into a convenience storeto buy some bites. Good thing there was a timmies close by, which we are also not a fan of, but at that time, they had the mostglorious coffee and tim bits. I could not commend the service either. Just horrific experience at its most. Read more
So far my favorite place to eat pizza, thin crust and felt like you eating a cracker, definitely coming back and waitress very... attentive and kind. Read more
Wait 15 minutes for anyone to come to our table. I ask the 3 host for some service they just continue talk to each other .... 15mins later we finally got an order taken. The drinks took another 15 minutes. We waited for 1hr and 15 minutes for food andnever got asked again about another drink. MAKE SURE YOU PACK A LUNCH AND BRING YOUR OWN DRINK Read more
Great service ...good food ..nice atmosphere
Very frustrated by our experience at this location. We arrived just before 7pm and it appeared to be a relatively slow night... despite being a Saturday. Appetizers took more than 45 minutes to be delivered. When we asked about the delay she told us thatpower had gone out and they were trying to figure out which meals had been prepared. Which is fine, but a heads up would havebeen appreciated. When our dinner finally came 3 out of 4 meals were barely above room temperature. One of us gave up and ate itanyway. It took our waitress 20 minutes to check on us and then another 20 minutes for the re-fire to be delivered, by whichpoint we had to ask for take out containers because everyone else had finished their meals. Drinks were not promptly filled andI ended up drinking my husband's water because she had not checked on us or noticed that drinks needed to be filled. Ourwaitress did not apologize for the issues with service or our food. I suspect the root issue was a staffing one (i.e., they wereshort-staffed and expected to be slowing for the night), and I'm sure the waitress was doing the best she could. That said, itwas disappointing that service and food were both so far below expectations with no acknowledgement of the issues. Read more
One of the few places that was still open after a late movie and so glad it was. Service was friendly but a little slow... considering there weren’t many tables at that time of night. The bun of my sandwich was a little too toasted and dry butoverall food was satisfactory for two hungry bellies. Read more
Stopped in for lunch last week. Ordered a pecan salad, and was given a plate with wilted almost rotting lettuce on it. When the... waitress was made aware of it the response was. There’s a shortage of lettuce and this is all we have. The cost to us is goingthrough the roof. Well great let’s serve rotten lettuce to customers. If that’s the case take the salad off themenu. That’s the last time I eat there! Read more