Reviews for Starbucks in Orland Park, IL
BEST Starbucks in Orland/Tinley area, this location is always on point. Every other Starbucks in the area is garbage
Great location, consistently good latte, super fast drive thru, friendly staff. My go to!
Typical Starbucks affair. Although the bathroom cleaning could use some work.
Starbucks is not for everyone, So I entered the store and I stand by the pick up area waiting for someone to ask me how can I... help you but I got nothing, another customer enters the store waited for a minute then Rachel looked me in the eye then askedthe guy that came after me, are you waiting for something and helped him out. The wait continued and I?m counting the minutes,finally after maybe 10 minutes someone asked me, what you?re here for ??. This is Ridiculous. But why tho ?? Is it because theway I look ?? I?m I not welcomed there ?? Should I stop drinking coffee or change the way I look?? The service was horrible andI hope someone will take this matter seriously and tell the employees there is not how you feel about the customer is abouttreating everyone equally!!! Read more
I?m very disappointed with the poor customer service for this shop today ion 180th and wolf road in Orland park Illinois. I... decided to go Inside the store since the drive thru was long. I was the first in line to order when I came in. Several minuteslater I noticed that I?m not getting my order. Several customers at least 5 behind me had already gotten their orders. I thenasked politely the guy who was mixing several drinks for some customers about my order but he said ? it?s not my Job?. I againasked him if he can check my order and again he said it?s not his job. I then went to the lady who took My order and sheapologized for the mishap. I understand it was a busy morning but the guy who consistently said it?s not his job dies notrepresent you as a company with good reputation. By the way that coffee and sandwich was for a special mom on this Mother?s Day.I hope this company can enlighten this kind of employee about good customer service. He could have at least said ? I?m sorry forthe delay but I can have someone help you with your order? Read more
Amazing they knew I was plowing and offered a free drink denied it since I already had coffee from another Starbucks. Very... friendly staff. I like the one in Lockport where I?m usually get my coffee and did. Read more
THEY'RE BACK!!! The store is open again. I am so happy to be able to get my Java closer to home. I see they are practicing... COVID-19 guidelines more closely this time. No occupants sitting around and no tables available for sitting. Stay safe. Read more
Coffee has been hit or miss. Yesterday was a miss. $7 coffee - Frappuccino and it was thick at the bottom. Customer service was... good. Read more