Reviews for Dunkin' in Orlando, FL
I ordered the sourdough breakfast sandwich - and I feel something freezen inside - the bacon was freezen - unpleasant and... disappointing - this place is losing quality - is a shame - 4:46 pm - Friday 09/23/22 Read more
This place will steal from you. I ordered a chocolate milkshake for $5.49 and sales tax in Florida is 6% so it should have been... about $5.83 but they charged me $6.39. where did the extra 55 cents go okay. This is theft. That take a look at how silly thismanager is allowing the employees to cover the allergy sign with a Halloween tape. It looks cute but you're blocking the signthat talks about allergies. Is everybody brain that at this location? If they can't even follow these basic things on everythingI see in 5 minutes I would hate to see what the back of the house looks like. Read more
No meat. ONLY medium sizes. And out of half of there other items. I wanted a large a sandwich and a donut. Had to get two... mediums and two donuts no sandwich because they were out of so much and didn't get any kind of discount for the inconvenience.Like seriously? Being they were out of so much I expect a little something for the trouble. A free donut or a small discount orsomething. But no. Nothing. Not coming back to this spot ever again no matter how convenient. Had they only been out of 1 or 2things, hey, that happens. But half their options essentially? Na. They need to do better and figure it out and do a tiny extrato make the customer happy. First time ever Dunkin has disappointed me at all. Read more
By far one of the worst services that I have ever received. Placed a mobile order. Waited over 30 mins, went up there to check... where our order was. The lady with the dreads tell us that they don?t have anything. It?s 10:47am. They couldn?t have called usor canceled our order to let us know that they didn?t have something??? We told her we would like a refund for the food and justget the drinks. The lady says okay, but after that she didn?t come back. This other lady (African American lady with bob cut) wetold her what happen, asked her to help us with the refund and tells us we have to go all the way back to the line. We asked ifshe could put us in the front of????line and she said No. We already waited in line to get ask about our order. Now we have togo back in line just to get a refund? We have family that is coming into town? so we thought we could get some coffee while wewaited. But that was a big complete waste of time. The young lady that was helping us at the register was the only nice oneworking Ruiz. Read more
Big fan of DD, but this is by far the worst I?ve ever been to. I?m not sure if there was a manager on duty or not but this place... seriously needs work. Upon entering, we were greeted by overflowing garbage in the front, extremely loud music inside,absolutely no donuts available, straws weren?t placed out. There was one person training a team member and also cashiering whichcaused a long wait for us to place our order while they weren?t even that busy. Please avoid this location like the plague.Dunkin? Donuts management team please address this. Read more
Ordered a bagel, sausage and coffee. It took about 30 minutes to get it right. The staff is nice but not attentive and... extremely slow. The right hand doesn't know what the left hand is doing. People waiting a long time for orders. The dine inarea was dirty as well. Won't return Read more
Very busy in the morning. Long line need more cashier to take care of custumers. There is no drive thru so why so show? Labor... shortage. Ohh there is a baskin robin place here too. Ice cream place. Read more
My husband and I stopped in before heading to Halloween horror nights this evening. We literally had the most pleasant... experience with the lady behind the counter name Michelle. The sweetest person and made sure that our order was perfect. Thankyou Michelle!! Read more