Menu for Pollo Tropical - Orlando, FL | Sirved
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Open:10:30 AM - 11:00 PM
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Cuisines:
Caribbean Latin American
Caribbean Latin American
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Features:
Takeout , Delivery , Non-Contact Delivery
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Dietary:
Vegetarian
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Known for:
Healthy options, Late-night food, Small plates, Vegetarian options, Casual, Good for kids, Kids menu, Wi-Fi, Drive-through, Quick bite, Comfort food, Lunch, Popular Lunch, Staff required to disinfect surfaces between visits, Mask required, Staff wear masks, Good for groups, Solo dining, Catering, Family-friendly, Curbside pickup, Fast service, High chairs, Restroom, Seating, Outdoor seating, Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Wheelchair accessible seating, Credit Card Payments, Debit cards, NFC mobile payments, College students, Popular with Tourists, Dessert, Dine-in, Dinner, Popular Dinner,Read more
Pollo Tropical in Orlando, FL, is a sought-after Caribbean restaurant, boasting an average rating of 3.2 stars. Here’s what diners have to say about Pollo Tropical. Don’t miss out! Today, Pollo Tropical will open from 10:30 AM to 11:00 PM. Want to call ahead to check how busy the restaurant is or to reserve a table? Call: (407) 293-6118.
Ordering from home? You can order from Pollo Tropical through Uber Eats or DoorDash.
Pollo Tropical offers all sorts of meals, including vegetarian dietary options.
Want to try somewhere similar? Check out what Sam's Club Cafe and Ladifferance Bakery & Takeout Restaurant have to offer.
Share your experience here with others! Leave a review!
Additional Information
Website
Payment Options
Credit, Debit, Apple Pay, Google Pay
Always have excellent service an the food is just as great. Charles to name had over the top positive vibe an attitude, all the... employees should be praised. Read more
Been going to this location more than 10 years and tonight was my last time. Paid 50 bucks on a online order for a whole chicken... family meal, 5 chicken wings and an order of plantains. They didn't bother calling me to let me know they have only pork left?Didn't give me any proof my order wasn't made, so what do I do? Call them up and ask for a refund on good faith? they said I hadto call customer care to request a refund, I order white meat often and they always give me dark, a lot of the times my chickenwas dry and hard and tiny. They barely put dressing on my salad, they give me the wrong beans and bread is hard. sometimes theyget a rush and are waiting on chicken and it's undercooked. Never returning here again. Read more
Chicken was very good and so was the salad. Problem was with ordering as did not receive exactly what was ordered. Flan is not... good at all (kind of tastes like glue). Read more
I give a four stars this time because the food was great, I wasn't missing any items, and the customer service was pretty good.... The guava BBQ & pineapple rum sauce are my go toos! The food is sooo good. Read more
Q & A
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FAQs
When is Pollo Tropical open?
Pollo Tropical is open on the following days:
Monday: 10:30 AM - 11:00 PM
Tuesday: 10:30 AM - 11:00 PM
Wednesday: 10:30 AM - 11:00 PM
Thursday: 10:30 AM - 11:00 PM
Friday: 10:30 AM - 11:00 PM
Saturday: 10:30 AM - 11:00 PM
Sunday: 10:30 AM - 11:00 PM
What forms of payment are accepted at Pollo Tropical?
They accept Credit, Debit, Apple Pay and Google Pay at Pollo Tropical.
Does Pollo Tropical offer delivery?
Yes, Pollo Tropical offers delivery.
Does Pollo Tropical offer desserts?
Yes, Pollo Tropical has dessert, view their dessert menu on Sirved.
Does Pollo Tropical have a kids menu?
Yes, Pollo Tropical has a kids menu, view their kids menu on Sirved.
DO NOT GO HERE!!!????????????????If I could give this place zero stars I would. At this point this is one of the worst Pollo... tropical I have ever been to. I?ve given this spot many chances, and have had to ask for a refund the last three times that I?vebeen here on Saturday afternoon there were four people who had requested a refund due to how disgusting the rice and the beans .The beans were nearly burnt, and the rice that they serve wasn?t even fully cooked and had no type of flavor at all it justtaste like mashed rice That was still hard and honestly look like wet dog food. the coke that I had also ordered taste likestraight water. They served it to me from all three machines the one from the drive-through and both from the front and all ofthem taste like water. The service here is horrible. Everyone is lost. The manager is arguing in the background with people andemployees and they treat their customers horribly. They get upset when you ask for a full refund after serving food thathonestly would not even will be served in a prison New management needs to take over this Pollo tropical. It is ridiculous thatThat the locals of this area aren?t able to enjoy a nice plate of rice, beans and meat. Read more