Menu for Pollo Tropical - Orlando, FL | Sirved
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Open:10:30 AM - 10:00 PM
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Cuisines:
Caribbean Latin American
Caribbean Latin American
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Features:
Takeout , Delivery , Non-Contact Delivery
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Dietary:
Vegetarian
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Known for:
Healthy options, Late-night food, Small plates, Casual, Vegetarian options, Cozy, Kids menu, Good for kids, Drive-through, Wi-Fi, Quick bite, Comfort food, Dinner, Popular Dinner, Staff required to disinfect surfaces between visits, Lunch, Mask required, Popular Lunch, Staff wear masks, Good for groups, Catering, Solo dining, Curbside pickup, Family-friendly, Fast service, High chairs, Restroom, Seating, Outdoor seating, Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Wheelchair accessible seating, Credit Card Payments, Debit cards, NFC mobile payments, College students, Popular with Tourists, Brunch, Dessert, Dine-in,Read more
Pollo Tropical in Orlando, FL, is a well-established Caribbean restaurant that boasts an average rating of 3.9 stars. Learn more about other diner's experiences at Pollo Tropical. Make sure to visit Pollo Tropical, where they will be open from 10:30 AM to 10:00 PM. Want to call ahead to check how busy the restaurant is or to reserve a table? Call: (407) 560-8304.
Ordering from home? You can order from Pollo Tropical through Uber Eats or DoorDash.
From a variety of diet conscious menu items, Pollo Tropical includes vegetarian dietary options.
Want to try somewhere similar? Check out what Carrabba's Italian Grill and CiCi's Pizza Orlando, FL have to offer.
Got a favorite dish here? Let us know, and leave a review!
Additional Information
Website
Payment Options
Credit, Debit, Apple Pay, Google Pay
Stay away from THIS pollo tropical. In LIFE, I have never experienced any worst "WAIT" SERVICE AND FOR OUR ORDER TO BE SO WRONG.... I love polli tropical, but this location........never again. 25 minutes wait in line and a good 5 to 10 minutes on the (get myorder prepped ready...... remember this adress, to bad I forgot to take pics on the full line of customer. But I took a littlelatter. Customers..........humans don't deserve, THAT service. They were lucky, my wife and her cousin were the ones, to gotrough that!. "I"........just burn that cheap gasoline ? that we have to use. Read more
The worst customer service ever. When you enter the store, it says "order online, skip the line". We did so. The order was... placed at 7:00 pm and the food was brought at 9:00 pm. 2 hours late. Not only it was late, all the items were wrong or missingingredients. During the wait, I asked the manager for a refund, she refused to do so and then asked me to call the customerservice. I called the customer service 4 times. No one picks it up and I was asked to leave a message. So, you don't get yourfood, you are not given a refund for your order, all you can do is just wait for hours... Do not ruin your vacation. Just goto a decent place and eat great food. Something is off with this restaurant, its management, and staff. By the way, I wouldhave given 0 star if that was possible. Read more
If using uber to deliver, you never know what you will get. We?ve ordered 3 times and never received what we ordered. ... Switching out meats?.leaving off the beans and rice but charging the same price?sauces haven?t been included yet?.I?ve still notgot to taste this great bbq sauce I?ve been hearing about. I?m sitting here eating chicken and pulled pork?dry?without any sauceand only a roll as carbs?no beans or rice. But what I have is delicious! And yes, We tipped well. Read more
Went to buy some food after a long day at the water park, payed gat my bag and drove home. When a sat the the family at the... table noticed that the didn't give me the chicken. Called about 5 times no one answer the phone. Was about to head to thestore, wich is 40 min from mi house but a storm passed by. Went the next day to complain about the situation and the managertold me I was my job to check my bag before leaving the store. I understand her point but it's not my job to make sure yourstaff is doing their job is your responsibility, she ended giving me the meal, but thats what happenes when young irresponsiblepeople run a store. Food not was it used to be , dry chicken the rice was very sticky like sushi rice and the beans very watery.In fact a total mess. Thanks for the poor customer service . Store is located at vista dr before the premium outlets. Read more
Q & A
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FAQs
When is Pollo Tropical open?
Pollo Tropical is open on the following days:
Monday: 10:30 AM - 10:00 PM
Tuesday: 10:30 AM - 10:00 PM
Wednesday: 10:30 AM - 10:00 PM
Thursday: 10:30 AM - 10:00 PM
Friday: 10:30 AM - 10:00 PM
Saturday: 10:30 AM - 10:00 PM
Sunday: 10:30 AM - 10:00 PM
What forms of payment are accepted at Pollo Tropical?
They accept Credit, Debit, Apple Pay and Google Pay at Pollo Tropical.
Does Pollo Tropical offer delivery?
Yes, Pollo Tropical offers delivery.
Does Pollo Tropical offer desserts?
Yes, Pollo Tropical has dessert, view their dessert menu on Sirved.
Does Pollo Tropical have a kids menu?
Yes, Pollo Tropical has a kids menu, view their kids menu on Sirved.
I remember the food was good at this location but I don't know what happen ....I asked for a crispy cuban sandwich and it was... not fresh taste like old fried chicken and really hard to chew. Service is really bad long lines and people complaining all thetime in their orders. Read more