Reviews for Starbucks in Orlando, FL
Rudest service EVER. They made our orders wrong and when we asked to have them remade they interrogated us and accused us of... frequently asking for drink remakes. We are on vacation and usually thoroughly enjoy our coffee. Managers need to learn bettercustomer service. Read more
We order from Starbucks everyday and used this starbucks twice in 2 days but then they messed our order pretty badly and the... taste of the coffee was burnt and washed with more milk to cover the taste of the burnt coffee. Simple Venti mocha they gotwrong; we returned to ask if they could fix the order and that is the first time we ever have to do that with starbucks and theManager (Brandon) first thing he says is don?t you ask for a remake of coffee every time! I explained that it might be othercustomers but not us and then he asks if our drinks were actually from that store; store gave us our drinks without labels, thenwhen we showed him the receipt he started being apologetic and offered to remake the drinks but we felt offended enough to notwant that store making any profit of of us so we asked for a refund. Why did we get there in the first place, order was madebad, all you gotta do is just remake the order, check receipt especially if it is through the starbucks app and deliver thedrinks instead of interrogating and asking offensive questions like that. Brandon needs to learn how to manage the store betterand assure customers are happy when the store gives them burnt coffee which is what the store specializes in (Coffee). When youare in business for food services you are apt to make mistakes with the food/drinks at some point and learning how to fix themis just as important as avoiding those mistakes. I am not disgruntled at the drink as much as I am confused and offended at howthe store manager (Brandon) took care of it. Read more
Nice Starbucks to easily access while we were staying at the nearby hotels on vacation. Great coffee and quick to grab and go. ... This location has a drive thru as well, for added convenience. Read more
Three issues with all Starbucks, regardless of its location, 1. Service is extremely slow, 2. No Equal substitute, 3. Always... check or double check your to go bag, because there's a good chance, something is missing or you didn't get what you actuallyordered. And what's with the No Ham sandwich problems at Starbucks, it's as if they are trying to be "Politically Correct" andworried about offending someone? We've started making two stops, one for coffee at Starbucks (bringing our own Equal) and thenstopping at Dunkin's for breakfast sandwiches. Read more
This Starbucks location is small but the staff is friendly and it?s not too crowded for a Saturday. It has a very small outdoor... seating area. It?s adjacent to a strip mall and has decent parking. Read more
I love coming to this store! It's very consistent! All the associates are welcoming and even with face coverings, I can see that... they have a smile on their faces! The Manager Brandon is always helpful and loves feedback to continue the amazing customerservice they provide! Thank you! Read more
Great morning with my coffee and book. Joe was a great barista, very friendly. This location has a great display of the... different signature series coffee mugs. Sorry but the Pittsburgh one will always be my favorite! Read more
Prob the most rude staff I?ve ever experienced at a Starbucks. Go to Dunkin next door. They were so nice