Reviews for The WORKS Craft Burgers & Beer in Orléans, ON

Delicious burgers. Sooooo many choices. They have whatever one may desire: chicken, beef, plant- based... Then there is a choice... of buns: sesame, multi-grain, or gluten-free. They pretty much cover all combinations of what one may want to eat, and allergiesor sensitivities. The milkshakes are delicious also. Rich, but oh so good. Read more

I came with my friend for a meal and Dakota made this experience just perfect! She was so helpful, patient, sweet and what an... amazing smile and personality! We will be back for sure :) thank you so much for your awesome service! Read more

We dined at The Works for my sons birthday last week and felt let down by the overall experience. I made the reservation at the... Orleans location, as the reviews were better then other locations but when we arrived our table was not even ready taking themroughly 5 additonal minutes to organize a table for my party of 6 with very little communication. If the restaurant was busythis would make sense but only a few tables were occupied. The waitress seemed in a bad mood rushing us to order drinks althoughwe hadn't seen a drink menu as only 1 was placed on our table for 6 people to share. The burgers were over cooked and lackedflavor. Read more

Haven?t been here for a long time, seems it?s gone down hill, the hostess ignored us when we walked in, a girl who was training... someone else was the one who came, acknowledged us and sat us at our booth, we waiting almost 30 minutes after ordering for ourfood to arrive, my order arrived incomplete and cold, my wife?s meal arrived cold and 5 minutes after mine(hers was leftsitting at the window which we could see). Then I after pointing out my order was incomplete, literally just a patty on a bunwithout any toppings, had to wait another 10 minutes (timed it) for my meal to be brought back after it was properly made but itwas all cold and the fries were stale. Made for a really over priced and not enjoyable experience? not impressed in the least.Definitely not planning on coming back. It was nice that the waitress gave us a coupon for a free burger but given theexperience today, I?m not banking on the coupon being worth it. Read more

Ordered take-out, was told 25 minutes and they'd call. 40 minutes later, I go back to check on my order. It's delayed, ten more... minutes and they'll call. 20 minutes later I go back in. My order is ready, has been for a while, no one called. Go home, foundthey forgot all the sauces I ordered. The food was pretty good though. Edit: the owner was happy to make up for the mistake withsome good coupons. Read more

Really enjoyed my Tragically Maple burger. Everything tasted fresh. The bacon sticks, which reminded me of hickory sticks,... added a nice "crunch" to the burger. Loved the Tower of Rings. Service was excellent too! Read more

The most delish burgers in Ottawa. staff is very friendly as well. just found a gem in Orleans and coming back soon. highly... recommend! Read more

Great atmosphere and excellent service always friendly staff. The tower of onion rings is my favourite. I recommend this local... establishment for its great burger. Read more