Reviews for Casey's in Osage Beach, MO
The system was having errors and you could only pay with cash or apple pay, totally fine even if the line was 14 people deep.... The problem was the cashier, he was the absolute rudest, condescending, disrespectful representative I've had check me out in myentire life. If he was my employee I would have to coach him on how not to take your day out on a complete stranger. Read more
Will not be ordering pizzas from Casey?s every again. Ordered pizza for delivery. It was delivered to the wrong home and could... not get a refund as Casey?s made me contact DoorDash and DoorDash stated that Casey?s had to be the ones to call. Read more
We traveled from Colorado and I remember Casey?s always had twist ice cream machine. I have yet to find anywhere that has this... is Colorado so I was REALLY looking forward to it. We stayed near this Casey?s location and the ice cream machine was brokenall week. Not sure there was any intention of fixing. Pretty bummed. Pizza is good though. Read more
Stopped for gas and pizza.I paid at pump for gas and my girlfriend went in to order pizzas.It was sometime before she came back... out without pizzas.She said she stood at counter and the girl working would not as much as acknowledge her.She went to servicecounter and asked the clerk what she needed to do to order pizzas he referred her back to kitchen..She at tlhis time decided sheno longer wanted anything from here.I went in and started back to the kitchen counter the same young lady saw me heading her wayand ducked out of sight.It was a bit before she came back to take my order. I placed a small order for my girlfriends mother butwe have decided that we will go eat somewhere else. The cashier was rather nice Read more
Blonde headed man cashier was GONE & finally a guy from the kitchen area tried to help me & wasn't sure what to do. Then, the... cashier finally came back from wherever outside. Clean inside & outside, stocked, but need cashiers to be present in the storeto assist customers. Read more
Service was horrible. I called in with a coupon code and they said I had to do that at the register. I get there it?s busy as... expected for being 4pm and only to find out that only one person could run the register and 3 people in the kitchen. Took 30minutes just to check out because the poor cashier had no idea how to do lottery tickets for the person in-front of me, and hedidn?t know how to use a coupon. This isn?t the first time I?ve had an incident there. Management really needs to help theemployees better. Read more
Worst customer service experience I have ever encountered. The employees are never in a good mood, the food is mediocre quality... and the managers are the absolute worst I have seen. I will be taking my business elsewhere. Also there is a woman named Reginathat works there as a "manager" and should be fired immediately. She left for 3.5 months because of a mental breakdown, left thestore with no schedule, hardly any employees and the place was left a mess. This store should be audited ASAP Read more
As far as Casey's go, it's a good one. We must like Casey's, as seemingly most of our money goes here.