Reviews for Popeyes Louisiana Kitchen in Oshawa, ON

Stay out withch location. They are cheaters and horrible at customer service. I ordered 10 chicken pieces and when I come home I... had only 8. I didn?t go on that day to complain but today I went there to order again. I informed about the past bad experience.They girl who took my order did care at all. I can remember she took my previous order as well. Strange thing is she didn?t evenbother to apologize for her mistake. So, people who go this restaurant please make sure that you got what yourordered. Otherwise these cheaters will steal your money. Read more

The food is better than most popeyes locations. Friendly staff and quick service. They added a few extra pieces of chicken... strips to our order which was a nice surprise. Read more

Horrible customer service and no logic. I placed a mobile order for immediate pick up at 4:52 pm and my daughter showed up 20... minutes later. They keep saying they don't yet have the order and maybe come back after 90 minutes as they may have the orderby then. Even though we showed them the receipt and offered to show them the order on my app, they will not fill the order andsaid they cannot do so until they get it. I said refund it then when you get it and the manager said he can't do that either. Save yourself the hassle and go to another location instead. Read more

I visited Popeyes last evening with my friend for dinner around 9.30pm at this outlet. I really had a bad experience because the... food was delayed for 20-25 minutes and when the food arrived they informed us to leave the store as it was closing hours. Thisshould have been informed to us at the beginning while we were placing the order. However, we were asked to move out of storedespite of we requested them to allow us to dine in for 5 mins and it was not the right time to sit and eat outside thestore. Now talking about the food quality, the taste was pathetic and the chicken has the smell of burnt oil and the meat wasundercooked and we had to dump the entire food. It was a nightmare to have this experience from Popeyes! It was my first visitto Popeyes and it was extremely disappointing. I will never visit Popeye's again in the future and I recommend people not tovisit atleast this store because I had a bad experience and the money which we paid $34 was utter waste for 2 people. Read more

Stay away from this location. Love popeyes never had a problem until I bought uncooked chicken from this location. Staff need... proper training, no customer service skills. Did not offer a refund, this could've made my whole family sick. ???? Read more

2nd Review (30 Nov purchase) * I decided to try the chicken again following my disappointment from last month. This time I went... at 12h55. Same sale pitch - 10 mins wait for chicken. And it took more than 20 mins again. I don't think new girl excuse willfly again. This time though i got only 1 tiny chicken breast in my order of 16 pics of chicken. * During my 20 mins wait, therewas one woman customer with no mask waiting in the store for 10 mins. Another one decided to dine-in and the staff did notrequest to see her covid vaccination status. The people of Oshawa would be grateful for Popeyes to enforce legal covidrequirements to keep their customers safe in these horrible times. Best of luck to Popeyes' customers once omicron get afoothold in Oshawa. I have decided to leave this store from my take awaylist. ======================================================= 1st Review (17 Oct purchase) Ordered the fried chicken as takeoutin the store. I was told it would be a 10 minutes wait. Unfortunately the 10 minutes wait dragged to over 20 minutes. Sit-in atrestaurant are faster than that. Also, it would be great if proper hygiene standard was adhered to; such as washing hands afterhandling cash and before handling the food. Read more

Went in and ordered a spicy chicken sandwich combo (no pickles) with a coke and fries and a side onion ring at 1:56pm. It took... over 20 minutes to prepare the food and someone who ordered 5 meals after me received their food before me. When my order was"ready", they didn't have the onion rings ready so I had to continue to wait. Once ready, I was told "I put in a few extra onionrings for you". I left eager to get home (less than 5 minutes away). Once I got home and opened the bag, the onion rings wereway undercooked; pale, soggy, greasy and batter falling off and by no means did I get "a few extra" nor would I want them ifthis is how they serve them. I'm not sure how they could even serve that! I feel like they rushed to pull them from the fryer asthe rest of the meal was not waiting under a heat lamp. As if this wasn't bad enough, nothing in the order was "good"; the frieswere cold, and the chicken sandwich indeed had pickles on it (which even my receipt says "no pickles"). I don'd mind waiting forfood when it come out fresh, hot and correct, but this was none of the above. Read more

Had the spicy chicken sandwich 2 weeks ago and it was way better than the other four locations I tried, probably because they... fried the chicken right when I ordered because the chicken was steaming hot and it tasted fresh and was also really tender. Wentthere again three days ago and it tasted like the one every other location made, tough chicken, soggy bun and a very oily burgeroverall. You guys really need to be consistent with the cooking. The sprite tasted disgusting (it tasted more of water andsugar than actual sprite) so we told the lady and we got Fanta instead, the employee tasted the sprite and said it was fine,maybe he?s just used to the nasty taste. Check your fountain machine guys. Read more