Reviews for Auntie Anne's in Oshkosh, WI
Literally took 40 minutes to get my order of pretzels. PRETZELS. !!!! If you are the owner or manager of this location please... check what employees were working on Black Friday because they are so dumb I am genuinely concerned. Highly recommend just notgoing to this location. In what world should it ever take 40 minutes to get pretzels. And the pretzels when we finally got themwere SO BAD Read more
Well if you are concerned about COVID, do not enter this bakery. They do not regularly clean tables much less follow sanitation... protocol, we literally had to ask for a wash rag to clean our table. The restroom is not open to public and they refused us towash our hands and finally the instant sanitizer was hidden behind the cash register and not available to public unlessrequested. We ordered a basket of mix pretzel bits and cinnamon bits and they said it will be about 15 minutes, I was okaylittle long but I thought it would be baked fresh and HOT. We also ordered a large strawberry lemonade and two medium sodas.When we got our food it was less then WARM and tasted rubbery like reheated bread tastes like in the microwave. They alsomanaged to mess up our order and gave us a plain lemonade instead of what We paid for the more expensive strawberry lemonade. Atthe time we were there our party was the only customers so I am not sure what the employees of Cinnabon Aunt Anne were doingbecause I saw 3 people, tables were unclean and our food obviously was reheated to Luke warm at best. They did politely informus that we could not use the restroom due to chemicals stored in it. I hope whoever received our strawberry lemonade enjoyed itat our expense. Read more
I was so excited to show my friend how good Auntie Ann's pretzels are, but I felt so embarrassed bringing her here. They only... had the pretzel nuggets available, and they were definitely not fresh. I really wanted the sweet almond one, but they told methey couldn't make it. Read more
We decided to take our children here and had the worst experience! When ordering we had to repeat ourselves at least 3 times, we... were given cold cheese cups for the pretzels and when we were ordering the employees rolled their eyes and would snicker undertheir breath. We asked if the pretzels were just made and one of the 7 employees working said ?I think so?. Not only was theservice rude, the employees were unprofessional with their demeanor and safety proto calls with not all wearing a face mask andgloves. We had to go sit in our car to eat cause they didn?t have enough chairs at a table and when we took our pretzels outthey were hard in some areas and mushy in the others like they sat out. Will never eat at this location ever again!!! Read more
Food quality is pretty good, but selection of food items may be very small depending on time of day and is a pretty significant... wait if you want them to prepare something for you. The staff is pretty young and usually there are issues with how to dosomething. Read more
The prices! Okay, we knew they would be expensive, but yikes! The middle of the roll cups hard, not moist, filled with a burnt... tasting caramel, I think? I didn't care for the flavor and the cups were served cold. I wasn't ready for the products to beserved cold, even the cheese dip for the pretzels was cold. Please have forks and knives wrapped separately as we don't howclean all the hands are that are touching all the silverware. The establishment was clean and obviously still training, which isto be expected, the staff was friendly. Read more
Had a delicious pretzel here. It's so refreshing to have another food option at the outlet mall and especially one that is in... the strip. It was pretty busy inside and the space seems a bit small for its demand, but the business was new when I went somaybe it will settle down in the future. Only one trash can which was overflowing. But great food! Read more
I was the second/last person in line. I wasn?t greeted by anyone. One young lady was smacking on her gum while prepping... someone?s order. I ended up not ordering anything due to the wait. Read more