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Reviews for Orchard Cafe - Family Restaurant in Oswego, IL

Chad Konow
1

Went for breakfast with a party of 2 adults and 1 child. Food came and the omelet was missing the avocado I was charged extra... for. All the potatoes tasted like they were taken from the freezer, soaked in dirty oil, then microwaved until they thawed,then left sitting out for about 20 minutes. We would have loved to have said something if the server had ever returned. Norefills on coffee or drinks. The bill was dropped off after she asked if we wanted boxes, since over half our disgustingfood was untouched. We told her no, since the food wasn't what we ordered and was cold when delivered. She said, "Okay, thanks. You can pay at the front." When we went to pay, we then saw the sign that we would be charged 4% extra for using acredit card. When we said something about it not being stated anywhere, until checkout, the girl told us we could pay withcash. We try to support local businesses, but the food was bad, the service was subpar, and if, as a restaurant, youcannot afford the costs of running a business, such as credit card fees, then it's time to consider a different business. Wewould be willing to give it another shot despite the food, since every kitchen can have a bad day, but the extra charge, whichisn't communicated until it's too late, is deceptive and uncalled for. Hopefully the 4% was worth making a local familydecide to never step foot in your restaurant again. Read more

I.V.
5

We've been coming here for quite some time now and it is our favorite family restaurant!! Some of the most friendly people... working there and the food is always top notch! Highly recommended!! Read more

Danielle Williams
4

My favorite go to breakfast spot. Actually lunch too! Staff is great but why wouldn't they be when the work at a great place.... Food is always delish and always more than enough. Friendly, accommodating and CLEAN! Stop by, I bet you will feel the sameway. Read more

Javier Paredes
5

1st time here, ordered an Ultimate Skillet. Nice cozy restaurant. Food was good although portions were smaller than most... breakfast places. Definitely coming back. Read more

Jackie Storey
2

It was so cold in there! I don't eat meat so when I ordered a skillet with onions, peppers, and cheese imagine my surprise to... taste bacon. I ate the eggs off the top brought the rest home for whoever wanted it. But I will say my daughters fries weregreat! Read more