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Reviews for Dragon City in Ottawa, IL

Kevin Kuffner 1 year ago
1

We've been ordering delivery for years. Spent an enormous amount of money, and never had any problems. Until yesterday... My... daughter and I were really craving their food, and sick of Thanksgiving leftovers already. So we went to the website and pickedout what we wanted and placed the order with a debit card. Then they show up and this guy can hardly speak English and thefirst thing he" says to my daughter is "do you have cash". She tried to explain that we already paid. So I show him on myphone that we already paid, but he was trying to say we owe 4 more dollars. We already payed $48 for 3 people to eat which iskind of ridiculous. But this guy keeps saying we owe 4 more dollars. I didn't have cash, I even asked if they wanted to run mycard for the 4 dollars and what he said didn't make any sense. Exasperated, I finally asked- "can we have the food or what"? So he did give it to us, and then the next morning I wake up to find out that they cancelled the transaction and then charged mycard again for a new transaction with the added $4. So confused. Did I authorize them to cancel my transaction and recharge mycard for a different amount??? They didn't even try to call or email and ask or anything. If they want to change their feesand charge an extra $4 for delivery, they need to fix their website. Showing up at a hungry customers door who's already paidthe agreed amount and is ready to eat with his daughter and asking if they can get more money is really terrible businesspractice. We will never be ordering again. Read more

Jess Lemrise 1 year ago
5

The lemon sauce on the lemon chicken is phenomenal!

Gwen Penn 1 year ago
4

Garlic shrimp is my sh*t..... no one makes it better than Dragon City. Never a long wait time always consistent, will definitely... continue going there. Read more

Roger Slightom 1 year ago
4

This location is on the south side of the street next to Walgreens. It was quick polite service, which I really appreciate. The... honey chicken was very good but the egg roll was not so good. (Updated) In hindsight, I now realize that I've been spoiled by mylocal Chinese restaurant (I don't live in this area).I've since realized that ALL other egg roles taste ok, like Dragon City,but not like I'm used to eating. So, don't pass them up just on a biased egg role comparison. Especially important is to SHOPLOCAL! (????????????????) Read more

Jordan Anderson 2 years ago
1

I’ve ordered here for years, I think it is good quality. Unfortunately, this is the last time. I ordered a Small beef... broccoli, which used to be a pint. Now it is an incredibly small portion maybe 1/2 pint served in plastic. The rice was alsoabout 1/2 the size it used to be. I was charged $9 which would have been fine had the portions been standard pint sized. Read more

Christine Stapleton 2 years ago
5

Excellent Chinese food!! First time here. I had the Chicken and Broccoli with white rice (my choice) delicious!! My husband had... Chicken Lo Mein with ham fried rice, also delicious. Both lunches came with an egg roll, very good also. I would definitelyrecommend this restaurant. Very helpful, friendly girl at the counter as it was our first time there. Prices were fair. $8.25for each lunch. Absolutely will be back. Cannot wait to try their other selections. Read more

David Bruton 4 years ago
4

For Chinese around here, I'd say you get what you expect. Decent contest stir fry that's best as takeout. That isn't much to ask... for, but is quite a relief. Glad to have a place where I can get my Chinese cravings satisfied Read more

Ryan Rothamel 7 years ago
4

Decent Chinese. Good quality chicken okay rice. The egg roll was excellent. Good customer service, quickly made. Very large... portions for the lunch special. Read more