Reviews for Pizza Hut in Ottawa, OH
I have been waiting for 1 and a half hours just for 2 pizzas and I was told it would be done really soon. I only see one... waitress taking orders and I just don?t get why they can?t hire more. Read more
Food was good, but it took almost an hour to get it on our table. We dined in. And not everyone's food was delivered at the... same time. They were not that busy when we arrived, but as we waited the restaurant did get busier. A family of five arrivedexactly at the same time, ordered and were done and gone before our food was even brought out. Read more
Very disorganized. Guy pulling food out of the oven wasn't pleasant with other employees. He stopped everything when they were... very busy to take a personal call. Watched my pizza come out of the oven which he sat on top of the oven for 20 minutes. Aftermy pizza was boxed up it sat for another 15 minutes before I could flag down someone to get it for me. Pizza had to be reheatedafter I got home. Read more
Manager was very unprofessional! Talked down to staff in front of customers. Salad bar needs improvement, fresher lettuce.
They were so busy that they couldn't answer the phone and bring me out my pizza. That was a little disappointing. And the pizza... was a little bit skimpy on some of the toppings. But it did have great taste Read more
This restaurant is right in town in Ottawa, OH. Have earthen there many times. Tried to get delivery today for a LARGE order... and apparently I'm 3 houses outside their "delivery zone"!! Absolutely ridiculous!! They didn't even want to try to figure outhow to keep my business! There are 2 other pizza places in Ottawa that deliver here.....so I guess I'll just pay my moneyelsewhere. Do not recommend this place to anyone! Super frustrated and disgusted. Read more
We got a craving for pizza and drove 17 miles to pizza hut.. pizza was great, fresh, hot and tasty
Do NOT order takeout unless you want to wait several hours. the worst service, we waited 1 1/2 hours when we were told 30... minutes. The manager is slow and doesn?t do anything to help the employees only sits and talks. Terrible customer service, thisis the third time it has happened, it would be faster to order it in Lima and pick it up Read more