Reviews for 168 Sushi Japanese Buffet in Ottawa, ON

I booked a business lunch here and we were so disgusted by the service and cleanliness we went to St Hubert instead. 1. The... hostess wouldn't let us get AYCE because one person had a gluten allergy and couldn't do the AYCE. They literally said she hadto sit at a DIFFERENT TABLE just to get a difference service because it was "Easier for them"....the restaurant was EMPTY! Thehostess was being extremely rude and had zero customer service skills. 2. When we finally sat and my colleague decide she had nochoice but to pay $35 for the AYCE just for the 2 gluten free rolls she would be able to eat.....there was an orange mushysubstance all over the ground at our booth, it looked like puke. 3. When we got back to our office, we were told multiplecolleagues had gotten food poisoning from here. Dodged a bullet. We had to get up and leave because we weren't about to givethem $100+ dollars to eat in such a disgusting place. Read more

The place is definitely a hole in the wall. You will need to go the back of the building to enter the actual dining area. Food... comes almost instantly as soon as you order. Desserts tasted good, the sushi was good nothing too special but good if you?re juttrying to fill your sushi craving. The questions when we first came in were odd such as, ?all are eating all you can eat??, ?nokids??, and asking if ?$32? was okay. Overall a positive experience. Read more

The restaurant is amazing! My favorite place to eat. However I hate the location and one way entrance. The parking lot out back... suck! Potholes. I stopped eating there those years as the price roared to $32 per person buffet. So I'm not going there again.Good luck to those eating there. Yummy food! Read more

Very bad experience. From the minute we walked in with children, we were grilled. The hostess looked so upset that she was 2 and... couldn?t charge us as per their own rules. Then we sit down and order. We ordered 52 items and they deleted some of our itemscoz when I looked back it was 32 items. Everything was old. The rice was stale as hell. Nothing was fresh. When we were done thesame hostess came and said we have to finish every single item on the plate. I?ve been to many sushi restaurants and not asingle one has that rule. If you finish 75% or the plate, it is considered done. She was about to fight us lol. So my husbandsaid fine he?ll finish everything. We left with not even a grain of rice left. Horrible food horrible customer service. Neverwill we go there again. Sushi kan for the win. Read more

The food came out very quickly and the rolls were well made. The fish itself was pretty good during this visit. Service was... alright. I would return again, but this location isn't my first AYCE sushi choice. Read more

Went to 168 sushi after a long time. For some reason they take your temperature ????. The lady on the reception was very rude.... The food was ok the sushi was good the beef was disgusting. The food was delivered quickly the price is 32 before tax . I wouldgo back but I have other places I like more. Read more

Not a place for me at all. It was my first time trying sushi. I hate it. I am pretty sure that I will never try sushi again.... Although, I'm a person who loves seafoods. But the sushi was awful. Read more

The food was quickly delivered upon sending our order request. The employees are very prompt. There is a dessert deck in the... middle of the restaurant, for people to enjoy in a ?buffet? fashion. The bowls, utensils, scoops, etc. for the dessert are alsopresent at deck, which I didn?t like much as it?s not monitored or sanitized regularly by the staffs. The sushis and other foodwere decent, but just typical all-you-can-eat quality. Read more