Reviews for Burgers and Shakes in Ottawa, ON
Looks and tastes like a frozen burger. It took 18 minutes to get a burger and fries. That is unreal. Not worth the money I... will never go back. Not sure why people think this is a good burger. Read more
I give it 4 stars simply because of the manager who was working that day. Our first time there, he was patient and good with... suggestions. The food was ok but given that I'm vegetarian I don't have a lot of options. My husband said his burger was verygood! Read more
As much as I want to give a good review I can't. Staff don't wear gloves when touching meat. I've seen the kid making burgers... with bare hands and touching thr fridge and other stuff without gloves or washing. Cross contamination Read more
Customer service is good, food not great. However my 10 year old is a great fan of their burgers and chocolate milk shake. I did... not like the food. Burger Meet patty was kind of very bland. Some people may like it but for me it is a no. I may have to takemy son as he likes it. Read more
Tasty burgers and shakes! We're not from the area but had to go just to try them. We loved our burgers, super well made. The... buns were fresh and the meat was great too. Excellent. The shakes as well were super good. Loved the selection to choose from.Definitely will return Read more
Tasty local burger and shake shop in the Barhaven neighborhood. The food is fresh and made to order fairly quickly, four... burgers with sides and shakes was ready in under 15 minutes. There are many different shake flavours to select, we particularlyenjoyed the pina colada. Burgers are thick patty and cooked juicy, I would prefer a touch more seasoning but overall reallyenjoyed it. Read more
Unreal burgers! I?ve been eating here for years and the burgers always taste the exact same. Orders are always made super fast... and I?ve never experienced a mess up. The owner is also a super nice dude! Read more
I personally really appreciate customer service that goes above and beyond. It's the small things. I also know that its not easy... to really take care of customers. It takes work and one has to be intentional about it. This establishment is an example ofexceptional customer service. I visited this Burgers and Shakes location on a weekend as a place work over the lunch hour. Itwas busy, yet the owner took the time to ask me if I would like the wifi password for my laptop and devices. He also came overan closed the blinds for customers when the sun became intense. What I also appreciated, was the fact that all the staff werefriendly and also did well to treat customers well and thank customers on their way out. If you appreciate exceptional customerservice, good burgers and shakes, you will love this place. 10 stars! Read more