Reviews for Novotel Ottawa in Ottawa, ON
The staff was super great, super friendly and the location was perfect! The bar was nice and I found it reasonable. Loved the... vibe. However, I found breakfast was a bit disorganized and weren't many options for $22/person buffet. Although the chocolatecroissant were delicious. We stayed on the 9th floor. The room was kinda small. We found a fly on the window when we arrivedand the sheets had some dark stains as well as hair. The gym was clean, has a few treadmills, a rowing machines, dumbbells, acouple of benches, a cable machine, and more! The pool was well maintained as well. Designated parking area for the hotel waspretty limited and full of tight spaces. We mostly parked outside of the designated area since it was usually full. I wouldcome back to this hotel. Mostly for its location and friendly staff. Hopefully the sheets would be hair free next time! :) Read more
Stayed two nights. Room was good, contemporary but stylish. It was little compact with a king bed and seating area together, but... it worked for us. All other amenities were great. We didn?t use the pool or restaurant. Parking located underground. There weresome oversized vehicle spaces. Staff were pleasant. Centrally located to Parliament, the Rideau Centre and the Byward Market.Great location which is accessible from the highway. Hotel was clean and secure. Read more
Good location and room. Need to pay extra for parking as other hotels in downtown. No microwave oven. The room they gave... initially had issues with HVAC and TV. Front desk was kind enough to offer a different room and gave some discount duringcheckout. Will definitely return. Read more
Best location for shopping and walking distance to Parliament hill and byward markets. The receptionist are super friendly and... fast. Usually I find checking in any hotels tend to be time consuming, but they have 2 clerks and everything seem to run at anormal fast pace. Room were very clean, and cribs already set up for up ahead of time. We will definitely stay here again duringour next visit. Read more
Most of the room was clean enough, with the exception of our moldy ice bucket, but everything else about our stay was miserable.... The room was tiny, and the walls paper thin. The neighbours on one side yelled and fought all night. The room in the other sidewas vacant but the alarm clock was left on and beeped for an hour, starting at 6am. We had two young kids with us and the bedsare really high, so we pushed them together so no one would hurt themselves falling out. We had leftovers from a big meal and wewere happy to have a fridge in the room but then the fridge stopped working in the night, so we had to throw all of our foodaway. We tried to let the staff know that the fridge was broken and they completely blew us off. Definitely not afamily-friendly hotel. The parking is awful and difficult to fit any size of vehicle besides a compact car or motorcycle. Ididn't have high expectations with the price we paid but I wouldn't go back for any deal. Read more
I stayed at a beautiful room on the 9th floor, room 918. The view was amazing! Colourful because I got to see the Ottawa Art... Gallery building plus I got to see the moon! The service was efficient, friendly and courteous ! I enjoyed the Menu and localwine list! The housekeeping team always smiling and saying hello gave it a very personalized touch! I highly recommend a weekendaway to Ottawa and stay at Novotel, they are very well located ! Read more
Recently spent one night here, and I will definitely book and stay here again. Front desk staff was pleasant and helpful. The... room was very clean with nice toiletries. What made it better than other hotel rooms: lots of good lamps that provide enoughlighting for whatever you want to do! Recommended! Read more
Over modern and updated hotel with cozy rooms and consistent cleaning. My room didn't have a conditioner bottle in it. Great... location across from the mall and parking is easy to get too, but very tight if you aren't used to underground parking. In roomcoffee is pretty good. Definitely would stay here again. No breakfast included Read more