Reviews for Subway in Ottawa, ON
I was satisfied with this place until today! The young girl and black middle age guy are great. But this new guy, he just put... few veggie and when I asked him to grill my sub he repeated that oh so u also want to grill it!? Do I have to grill it? That?sso rude and far from good customer Service! Read more
Good service by young girl taking orders but old man Incharge didn?t let me use coupons said his machine didn?t work but it only... worked for footlongs stopped the girl and from using coupons Read more
Service just keeps getting worse here. I ordered a footlong ham on whole wheat yesterday (online it says the daily special is... the Subway Club) but not here....again they skimped on the vegetables. They also don't put topings on in the right order, makingfor a messy meal. This morning I walked by as the female opening today was putting out cookies with her BARE HANDS, which Ifound revolting. That's not the first time this employee has done something wrong, but seeing that, yesterday was my LAST timeEVER at this location! Read more
Slow, clumsy, rude service. Almost inedible sandwich. I stopped by this subway last night to order a footlong turkey with all... the toppings and was met with a female employee who would barely speak to me in a volume I could hear to get my order. I stoodfor 10 minutes while an untoasted sub was made and while I tried to engage in conversation only to be ignored. When I got hometo eat my dinner I opened a sub that almost instantly fell apart because it was layered in the most awkward way. I won?t begoing back. 10/10 would not recommend stopping by here unless you?re looking for rude antisocial service and sandwiches thatbecome salads. Read more
New staff aren't well trained, and service is extremely slow. The girl who made my steak sub put far too much mustard on it.... It's really gone downhill since it reopened. Staff are a bit skimpy with veggies. Subway "standard " is seven tomato slices,here they spread them out further and use five, but will add the proper amount if you ask for "extra". I've been here threetimes since they reopened, and lowered my rating from two stars to one. It's too bad Patrick is working at another location, as his work is missed at this location. It will be a very long time before I return. Read more
Tried this subway for the first time, the trainee with the glasses was excellent. Thank you for the awesome service, and... delicious sub! Read more
The guy who seemed like the manager was nice and worked wonderfully to get everyone started. However, the girl that was putting... the toppings on ignored us and put toppings on the guy that was after us (she took his subs from the toaster and went to put histoppings on) despite my foot long already toasted waiting on the side to put toppings on. I had to get the girl's attentionafter politely waiting so she would stop finishing the guy-after-me's subs so I could finish my sub and pay. The guy at the cashserved the guy after us as well. He wrapped my sub and he continued to wrap the guy's subs too. We were waiting at the cash whenwe could have payed and went on our way already. Nice manager. Questionable employees. Please teach your employees to lookright, left, up and focus on getting people towards the cash and gone. Good luck manager...It was rude for the two employees toignored us for the person behind us. I understand it's busy. But the girl was standing there doing nothing staring at the guybehind me while his subs were toasting. The guy could have at least activated the debit machine then wrapped some of the guy'ssubs. Let's keep it going! Thank you to the manager who was working awesomely. Read more
Went 2 times and order through the app. 1st time was a salad which was a 1/2 portion due to lettuce shortage. 2nd time ordered a... chicken and bacon wrap only to find out at home that they left out the chicken and bacon just vegetables. Called to complain andthey said I need proof because they felt I was trying to fraud them. Simply horrible service. Read more