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Reviews for Tim Hortons in Ottawa, ON

Jenna Bertrand 1 year ago
1

One staff member was incredibly rude. Despite what is going on that would cause her to be short with customers, it is a... hospital, some people going there are experiencing the worst day of there lives, the last thing they need is being snapped atfor starting to approach too soon. Read more

Sabra Aldahbol 1 year ago
4

I didn't find the vanilla Yogurt parfait in this location but nice place.

Damian T 1 year ago
1

I just had someone tell me that there is barely any cream cheese on my begal because, and I quote "you ordered it with cream... cheese and butter, it must have melted into the begal", if you screw up, admit it and make it right, don't blame it on thecustomers order, especially when the customer is clearly in a hurry. Read more

Melina Charbonneau 1 year ago
3

I feel bad for the staff here, it?s busy and super unorganized. I don?t think they?re properly trained either. My drinks are... never good or missing ingredients. Read more

NOOB DELA WITH IT 1 year ago
1

It takes too long for the staffs to finish order. The line is not even long only like 5 people in line but takes 40mins to... complete orders. Ridiculous Read more

Andrea Mary 1 year ago
2

I was at the Tim Horton?s in the General Hospital today. I was the only customer they had in line and they managed to take... almost 10 minutes to make 3 drinks. Staff was in the back laughing where I can visibly see them across the counter. I had to ask3 separate times before they even started making my drinks. There was one young man who made my chili cheese wedges that waskind enough to try to speed them along. I am all for young kids having jobs but they should be putting their work first and Iwould hate to be a manager paying kids to fool around. Read more

Steven M 2 years ago
4

Good experience. Things were done well. Staff were friendly and courteous. It can be very busy as its in the Hospital, but... if you have some patience, you'll get Tim's stuff.... albeit sometimes when rushing there are messy orders etc... but overallgreat experience Read more

Gregory Saygon 2 years ago
5

They sometimes have little line ups, but you don't have to wait long at all. Fresh donuts every day. Fresh coffee. Great... location. Great customer service. Staff thnk you for serving the public during the pandemic. May God Bless you. Cheers.????????????????????????????????? Read more