Reviews for Wandee Thai Cuisine in Ottawa, ON

Ordered delivery and waited almost two hours for the food to arrive. Reasonable price. Curries were okay (not the worst, but... definitely not the best I?ve had), but the pad thai and spring rolls (both the crunchy ones and rice paper ones) were quitebland. Read more

The meal was reasonably inexpensive, but the food was mediocre at best. 'Mildly spicy' dish had loads of chilis visible... throughout and was definitely more 'moderate' than 'mild' (not enjoyed by the children). The other dishes were okay, but onlyjust okay. Nothing I would feel the need to order again. Read more

We usually order food on special occasions in my family to avoid disappointment and they have never let us down. Best Thai food... in Ottawa. You can really trust them. Always super busy because they have huge fan like me. Even though I got confused withthe order,Sean was really friendly towards me and sort the issue out in his busy schedule. Food & Customer service top notch Read more

Ordered delivery by phone for our first experience with Wandee. Food was delivered on time and hot. All was nicely packaged,... very fresh, flavourful and plentiful for the reasonable price. One combination plate included 2 good sized spring rolls and asoup. An extra soup and an appy made it enough feed two hungry people. We've put this at the top of our list for Thai. Read more

The best Thai place in Ottawa. Been ordering frequently over the past 6 months, each time didn't disappoint. Staff are always... friendly even during rush hours. Food is delicious and full of flavour. Excellent Pad Thai. Crispy Beef and Thai Chicken alsoreally standout. They use freshly cut pineapple in the dishes, no canned stuff. Delivery is less than 60 minutes. Read more

I discovered this place on recommendation of my coworker and I have been here 3 times in the last 10 days? twice this week... alone. I order the chicken pad Thai and it is the most delicious pad Thai I?ve ever had. It has such big portions for such greatprices. It packs full of flavor and the food is SO hot. I picked some up in the evening, around 7:45 and got home, gotdistracted and started eating it at 8:40 and it?s still piping hot like I just picked it up! I would recommend this place everysingle time. Read more

Just wonderful! Full of flavor, authentic and super tasty. Service was so friendly and helpful when I was wondering what to... try. So far, out of all the Thai restaurants I've been to in Ottawa, this is the best. Read more

Poor customer service ruined the experience at this otherwise tasty restaurant. Edit: response to owner: If there is a language... barrier then you need to address that with staff and help them improve. Restaurant told us it will be ready in 10 mins! Theywere clear we ordered. The request was simple - to put meat and egg on the side. This was understood during the phone calland in person. Nothing more than that. You did not do your very best. If you are the owner and promote this poor customerexperience, then your business will not do well regardless of some good cooks which is the only good part of visiting yourplace. Details: During a 4 Hour drive to Ottawa we called and ordered one fried rice after discussing with the phone attendantwhether it would be enough for 2 to 3 people. Upon arrival after 30 minutes we were told the order was not made in case it wasnot enough for 2 to 3 people! We were famished and disappointed. After reviewing the size of one takeout box we decided toorder two and waited 20 minutes more. $33.79 When I asked for three paper plates and three cutleries the lady refused and onlyprovided two plates and upon Insistence 3 cutleries. We decided to eat at the picnic table outside the restaurant as dininginside was not allowed. When the lady saw us managing with the two plates she walked outside and offered one more plate. Guessshe changed her mind. After the meal when I asked if I can throw the takeout boxes into the garbage she offered to take the bagand did it herself which was nice. However the overall experience was impacted by the initial poor customer service and we willnot be returning to the restaurant despite the good food. Customer service, customer Experience and professionalism matters. Thank you Ps. Perhaps the staff can use some customer experience training. Read more