Reviews for Burger King in Ottawa Lake, MI
My front cashier was someone named Bishop, He was an amazing cashier from helping me understand what a new sandwich was to his... bubbly personality! He was very nice and helpful to each customer I witnessed him serve. The world needs more kids like him! Read more
Observed a leader here being toxic to his team. A customization for another customer was misinterpreted and the leader called... the team members "tweedledee and tweedledum". That same leader entered my order incorrectly Read more
On our way to Dream Cruise we decided to stop here for a bite to eat because we needed gas. Cashier lady was nice enough,... however, she had everyones order incorrect. As our order came up~to, she forgot to charge us for a number 1(we went without thenumber 1) She asked what sauce we wanted as she remembered she forgot to give us our three orders of fries. Needless to say, wedidn't receive any sauce for our warm chicken fries. The shakes were nasty and the fountain drink had more carbon than theflavor of sprite. Employees had conflict behind the counter smh. Just a waste of $26. . Read more
Went in since the drive though was closed and I?m glad I did! They had a young man named Bishop who handled the lobby full of... people with a smile and even jumped in to help the rest of his team! Very RARE these days in the food industry to have someoneserve you being that pleasant! Hope his management team recognize him and not take advantage and burn him out! GREAT JOB BISHOP.Everyone in the lobby on 6/27/22 was very pleased with your service today! Thank you Read more
We went there on our way back home and we asked for larges the drive thru gave us small. The one that took our order was very... rude not at all professional. Slammed the window in our face as we were inquiring about our food. Would not recommend at allperiod will not be returning again. Wouldn't rate a star but have to in order to post. 6/03/2022 around 315 pm. Read more
Slow service. Staff walking around acting like they don?t know what to do or what they?re doing even though every member there... has been at that location for at least a year. Also the staff gave me the wrong sandwich do to them not paying attention to whatI ordered. Read more
Pretty quick food was fresh not a bad place good atmosphere
I was talking with the older lady working the register and she said that she wouldn't want to live in my neighborhood because... there's "too many black people" and that there's too much crime because of it. She said this twice to me as a complete strangerwhile on the job. Just the level of racist you have to be, to so casually say hate speech at 9am to someone you've never metbefore is insane, I honestly couldn't believe it. To whatever your name was I hope someone at BK sees this and reconsiders youremployment because that is a disgusting, old way of thinking and you should feel ashamed for saying it. Read more