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Reviews for Coal Palace Café and Books in Ottumwa, IA

Alley Jarvis 1 year ago
5

Great bagel sandwiches here in town! Super friendly staff, slow service but AMAZING food! I love how Optimae created a job for... individuals with disabilities. I think it?s a great place over all. Super clean atmosphere! Read more

Amber Cushatt 1 year ago
5

Great service. Excellent food! Always hot and always fresh!!! Come here for breakfast at least once a week! Stop in and try it... you won?t be disappointed Read more

Theda Ford Williams 2 years ago
5

Would love to live near an establishment like this! I would definitely be a regular! The service was friendly but we did have to... wait about 10 minutes for our order but only because it was freshly prepared. We were able to watch as they put it together. Oryou can browse through the large collection of books and board games. Great place to go with a friend or by yourself. Read more

P CS 2 years ago
5

This a nice cozy Cafe. Good Turkey Deluxe Sandwich. Really friendly service.

Quinn Erbe 5 years ago
5

What an amazing experience! -- First time customer and it was no let down. -- Great staff, tasty food, and the espresso latte is... DELICIOUS. -- Peaceful atmosphere. -- Books to read. -- They even seem to have a loyal customer base, which is always delightfulto see and is a great sign. -- My food reccomendation: Bacon breakfast burrito with pepper jack cheese and avocado toast onwheat. The food is so filling you won't be able to finish both, even though it's so delicious you want to. Edit Remarks: Toadd: How convient is it that it's across from the mechanic shop? If you're anything like me and fall behind schedule sometimes,grabbing a bite in a relaxing and calm environment while your car is being worked on is a Win-Win situation. Read more

Joshua Smith 5 years ago
5

Had a delicious turkey sandwich on marble rye! Even took a moment to sit and read a western paperback. One of the many available... to read and buy. I will definitely be back! Read more

Mark Newman 6 years ago
4

They do a very nice job. There's not a huge selection, but there's enough that you should be able to find something. The treat... here however, is getting to meet and help train a new cashier / Clerk. These employees are drawn from our towns special needspopulation. This could be their first job in a non sheltered environment. So not only are they learning to take and serve anorder, they are learning customer service. They do get help from job coaches employed there & everything seems to come outcorrectly and everyone seems friendly. Food: they have sandwiches, which I'd say are pretty good but the two soups I've triedweren't "pretty good, " they were VERY good. Desserts are a bit better than average. Service is GREAT FROM EVERYONE. Read more

Eric Osborn 6 years ago
5

The food is great, everything we've had here was delicious. The staff are super friendly and they make you feel welcomed from... the moment you walk in. The organization does wonderful work with it's workers. They made the space feel very comfortable withan eclectic style, book collections, and boardgames. The building is old and has a lot of character inside and out and theoverall ambiance of the space is adorable. They also provide free WiFi for customers. This quickly became one of our favoriteplaces in town. Read more