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Reviews for Hotel Ottumwa in Ottumwa, IA

Frances Denniston 1 year ago
1

Wouldn't rent a room with cash to me but rented to another guest. I offered to put a $500 deposit. I won't recommend this... business due to poor customer service. Read more

Holli Parcel 1 year ago
5

My Husband and I stayed here recently for our Honeymoon in a jacuzzi suite with the honeymoon package. The room was great with... an amazing view of Central Park at night. Very spacious room, comfortable bed, the chocolates & champagne were an added plus ?We absolutely enjoyed our special night here and highly recommend! Read more

Linda Kula 1 year ago
1

Food is good, hotel room was clean and comfortable. Lots of children begin housed there by a company that brings the parents... into Ottumwa to work. A small group of teenage boys were always hanging out in the hall and elevator area on our floor. Inappropriate comments were made to me which made me feel very uncomfortable. We left the next morning. Hotel is in theprocess of being sold. Hope the building has new plans and purpose. It is a landmark. Read more

Roran Ite 2 years ago
5

Had 2 rooms with excellent hot tubs. I?ve used both now. They could use a thorough carpet cleaning soon, but the beds are... comfortable, the heat and ac both work. (Different seasons each visit). Rhonda at the bar is super friendly and they have allnight pizza which was amazing. It?s not super high end as it is a historical hotel, but overall would be my first choice as faras affordable and unforgettable hotels in Ottumwa Read more

Stacy Pugh-Towe 2 years ago
5

Rooms were nice, beds were comfortable and everything was clean. Older, yes, but cared for and clean. We loved the building and... breakfast in the cafe was fast and delicious. Very crispy bacon, just how I like it. Front desk, cleaner in the hallway, waitstaff; everyone was really polite and helpful. Walk north up the hill to the park in front of city hall, library, andcourthouse, too. It's lovely. Read more

Drew Essington 2 years ago
3

Food serving in the morning has been good. I felt bad for the person serving however since they appeared understaffed. Food was... good plus the 70 some year old dude (Bob?) who greets you in the morning added character to the place. The rooms themselves areOK. Beds are pretty used (lumpy and not very comfortable) I don't necessarily blame the hotel since the average American isoverweight and can pretty much wreck any furniture they choose just by sitting/laying in it. Bathroom was older and didn'tappear to be in the best working order (clogged shower drain, toilet that took 3 minutes to fully flush.) Water pressure fromthe shower head was great though! Just old and in need of remodeling. Overall an OK experience from when I've booked thisplace. Read more

Marissa Williams 2 years ago
5

We had a great experience at this hotel! We got if for a super affordable rate which included a REAL breakfast at the... neighboring Cafe. That in itself made it worth it. Janna, at the front desk was also super helpful and nice. This hotel had agreat charm, would recommend it. Read more

stephen gilbert 2 years ago
4

Old hotel with tons of character. Clean, large room. The cafe attached to the hotel was simple , well worn, and surprisingly... good. If you?re expecting an updated Hyatt style you?ll be disappointed, however I found it to be a unique experience in a placeI only recently heard of. Great people at front desk too. Read more