Reviews for Firehouse Subs Pinnacle Village in Overland Park, KS
Great subs. They were very busy so a bit slow at receiving order. Understandable for sure. Service was still good.
Only my second visit but I think I'm going to make them my go-to sub shop. Tastes very good. 8-10-22 Still very good and now... they are able to stay open later. Read more
Very disappointed for lunch service anymore. Used to love going here and being able to grab a sandwich. Last couple of times... have had to wait a really long time to be greeted or to take my order. Looks like they are working on a large Togo order orcatering of some kind. Completely ignore the customers in the restaurant. Today was finally the last straw, after waiting about10 mins without being acknowledged, asked how long it would be, was told it would be another 20 mins after I get my order in,but who knew when that would be because no one had taken an order or looked like they were going to the whole time I was there.Thankfully Goodcents is right across the street if you ever need a sandwich for lunch in less than an hour. Even when I domanage to get a sandwich I get the wrong sandwich. Was supposed to be a Turkey Bacon Ranch on White, got something else on Wheat Read more
1st Firehouse Subs we found in Kansas. Our subs were good, though the bread wasn?t toasted. Not sure why? I was a little... disappointed that there were no limes for the signature Cherry Limeade drinks, but understand that they hadn?t been able toorder them. Overall it was a nice meal. Read more
I love most Firehouse locations. I love that money goes toward worthy causes. They are more expensive than other stores that... offer similar food choices, however the charity work they do and the food they offer is typically awesome. This particularlocation didn't seem to have food or customer service at the level of other locations I have visited. I was disappointed withhow greasy the sandwiches were and they didn't seem to be warm. It may have just been an off day, but other locations seem toprovide a better experience than this particular location. Read more
I've done online ordering in the past and had a good experience with delicious food, however, prices are marked up with delivery... apps with delivery fees + tips. I went in around 11:30 while there wasn't anyone in line, and I was told it would be about a15-minute wait as the meat hadn't been cut up yet. There were three people working, so I figured they weren't short-staffedunless they receive a lot of online orders. Since I was on my lunch break, I had to go elsewhere. I hope this is only a one-timeordeal as I love their subs and haven't had any issues at other locations. Read more
This place had great service and probably one of the better sandwiches ive had in a long time. The quality of the ingredients... were ample and fulfilling. I would call or place your order so you dont have tp wait if your in a rush to get back to work. Read more
Not fast at all that?s for sure, verry very soggy bottom. This location isn?t the one.