Reviews for McDonald's in Overland Park, KS
I never write reviews unless they are positive. However tonight, McDonalds couldn?t have had worse customer service. Long story... short, not only did the Manager tonight (10/9) tell me to ?calm down and control myself? when I wasn?t worked up, I told himI?ve never been treated this way at this McDonalds and that I was going to write a bad review and his response was, ?that?sfine?. Good hiring McDonalds! ???????? Read more
Unable to use the app, drive-through, nor the kiosks to place the order my family wanted, which includes a happy meal hamburger... with cheese; there's no way to add cheese. The employee that took my order did a less competent job than the app, but was ableto add cheese to a happy meal hamburger meal Read more
The manager TOM was just rude and yelling at me then shut the window on me and my issue was him taking 2 cars from lane 2 before... my order and then while I?m on a work call he yells at me with an attitude and I will never go there again! They always mess upmy order and last week I had a mouth full of egg shells also Read more
I haven't been here in years (for good reason, the food is atrocious), but my son wanted to go here so I went here. I ordered... a mcdouble, ketchup only. And guess what, it had everything on it. Shocker! And it tasted horrible, like it was manufactured. I really can't think of worse tasting food. Read more
Insanely bad service at this location. If the old guy hates his job so much he should quit, no one wants your attitude. Based on... the "manager " I spoke with I'm not surprised, as she is just as rude. Let's not forget you are in customer "service". Read more
Frequently the order is incorrect. I feel lucky when I get my order and it is what I ordered. This last visit, I ordered a fish... sandwich and got a Big Mac. Frequently, focusing on the job seems to be lacking when getting food in the drive-thru. Read more
Newly remodeled McDonald?s, much cleaner and nicer and long bench seating?s good for group of people gathering. Very active... drive through causes the traffic and parking is a little difficult all day long. Nice seating and I would say remodelingdefinitely successful. Read more
So tired of ordering food and getting home to discover they gave us the wrong items! Their automated order machine in The drive... through makes mistakes - then when you finally get it to list the correct items, someone inside puts the wrong things in thebag. Disappointing! Read more