Reviews for BIGGBY COFFEE in Owosso, MI
Love all the stuff. They are always so friendly.
I have reframed from writing a bad review because I figured maybe the staff just have been having bad days, but it is now... concerning. Every time I go into this Biggby the staff are rude and just act like they hate the world. And it is like thatalmost every time I go in there. And I go to this location often. Not only are they rude, they almost always make my coffeewrong, it is either to sweet or it is the wrong thing all together. At first I thought it was a "Biggby" thing. But after havinggone to the new drive through Biggby I realized it is not just a "Biggby" thing. I have decided that I am no longer going to goto this location and will be sure to let my friends and family know not to as well. Read more
Been going there since moving here December of 2019. I drink/buy for others alot of coffee and lattes.. Bigby card? Yup? 2... points!..... Buy 350 beverages get 2 points... lol Read more
I was in Owasso camping and wanted a coffee, I already love Biggby but the people here were super sweet and seemed as if they... actually wanted to be there. Thank you for a great coffee!!! Read more
When you order thr exact same drink every time you go to biggby and when they hand you your drink and you know it doesnt look... how it usually looks so you question them and they say oh no its made right when you know it isnt so you take the drink and themget in your car and drink it amd yupp not made right for the win!! 0 stars! Read more
my coffee is always made just the way I request it. luckily the coffee is good and the only thing keeping me coming back,... because the vibe is dead when you walk in. everyone looks and sounds miserable. nobody says hello, nobody smiles or even makeseye contact with you. just very boring dreary people sadly. Read more
Im a regular at this location, there are multiple team members (Eric & Andrea,) who have my order memorized and ring it up for... me right when I walk into the door. When I pull in, the employees wave at me before I even enter the building. They always askhow I am, how my day is going, and what my plans are for the day! The atmosphere is amazing and the employees are absolutely thebest part of my experience every time. I set aside their tip money every week as a bill for my budgeting, that?s how consistentand great they are. No Biggby will ever compare to this one! Read more
I love my Biggby and never had an issue with customer service till this location. They ripped me off on my espresso shots.... Since I can only have 2 since I'm pregnant, I've been giving my 3rd one to my husband so it doesn't go to waste. No biggyby inMichigan has ever given me an issue about it till there. They wanted to double dip and charge me for what I already paid for.They throw it down the drain so why not just add to my other coffee, it's not rocket science. They said no they have to chargeand it doesn't go down the drain. But yet as I watched them make it and thats exactly what they did. Also the female making mycoffees was using her bare hands to wipe access coffee grinds instead of the apron. I don't think that's sanitary. Should havehealth dept check them out. Glad I didn't order my bagel I was craving since they got my blood pressure rising. Read more