Reviews for KFC in Oxford, AL
Biscuits were forgotten and there was hair all in the chicken. We came back for the biscuits since it was almost $30 for all of... it and they tasted dry and stale. Definitely a run down location judging by the spill at the front door just sitting there.Wouldn?t recommend. Read more
Severely disappointed. Messed up the order badly. Tried to call about it and got hung up on. Would not recommend.
On our way home to TX, we stopped by here to order drive thru. There was no line and just us. When paying, I asked if I can add... half a gallon of sweet tea to my order but was told to go around and order again. Mind you, there was nobody behind us. This isthe very first time I had experienced not being able to add to order whrn paying. We waited for our food for about 2 minuteswith nobody going thru the drive thru. Poor customer service for this KFC location! Read more
First KFC I have visited in a LONG WHILE THAT DOES NOT BURN THE FOOD and does not mess up order. Great job! You have earned a... forever customer ?????????? Read more
Shorted order, rude employee, hair in food. Ordered 16 pc meal in the drive-thru. One large bag was handed to me. I sat there... for a few seconds to see if more was coming. Employee did not look back out so I asked, ?is this all of it?? He looked out andsaid, ?yeah?. Once at home I realized they left the 8 biscuits out of the order. I tried to call the store to inform them. Theemployee was rude and then said, ?well come back and we?ll give you the biscuits?. I told him I was 20 minutes from the storeand would not be coming back. He then asked, ?well, why did you call then? Do you want to talk to a manager? There?s onestanding right here.? When I told him yes, he put me on hold until I hung up (5 mins). Then to top it off, as I was servingmyself some potatoes, I found a 2 inch black hair in them. No one in my family has black hair. Lazy, rude, and gross! Read more
Quality has been going down consistently for awhile at this location but last night was ridiculous. Ordered the winter family... feast and when i got home found that one side was missing and some of the dark meat wasnt cooked thoroughly. When i tried tocall the manager just handed the phone to someone else because she couldnt be bothered to respond and when my father went upthere with the chicken to show them that it was indeed undercooked the manager refused to come out of the office to speak withhim or even look at the chicken. Not sure why she seemed too scared to come talk to us about the quality of the food theydecided to serve us. All i wanted was my forgotten side and replacement on the raw chicken pieces We got the mashed potatoes butno chicken and nothing from the manager. Will not be back to this disgusting location. Read more
I can't honestly give these folks a very positive review although the chicken we received was cooked well and it was quite tasty... we were shorted abreast and a drumstick. The biscuits were dry but the slaw was just about perfect, the mashed potatoes andgravy were okay but being shorted a breast and a drumstick was just unacceptable. Read more
First time eating at the one in Oxford and the last. Drink was flat, biscuits was super hard that you could not even bite it,... and the chicken was over cooked. I was not a happy person with this meal at all today. But the service was amazing ???? Read more