Reviews for Peachwave in Oxford, CT
The woman behind the counter chastised my friend's daughter's toddler for trying to play with a toy that was near their faux... fireplace. She made us feel entirely unwelcome after spending $30+ on their fro-yo. I haven't stepped foot since this transpiredand I won't be returning. Read more
Walked in and they asked how many cups I needed which I thought was weird but I continued and waited for the girl to get the... cups she asked what flavors we wanted which I never experienced at a peach wave but asked my 5 year old what she wanted mydaughter pointed at the machine she wanted and she yelled at her to not touch. I was angry that she yelled at child but patientI was grossed out that she wasn?t wearing gloves while handling the cup and product but continued and asked my 3 year old sonwhat he wanted she got mad and said do you want to sit til you figure out what you want while I was asking him. I was makingsure about what he wanted and she tells a family that walks in to sit and wait and then goes you guys can just come. I hadenough and walked out. I have two little kids why would I ever let my kids eat at a place where they are treated like that. Iwalked out and she said I had to pay for it but honestly her attitude was gross and she was gross for not at least wearinggloves at that. If you don?t like people get a job that doesn?t involve customer service. Only peachwave I?ve ever been to likethis. Horrible Read more
please save your money and never come here!! this was my first time trying this place and i will never return. although you may... be greeted with overly friendly service i can promise you it?s fake. it was not self serve and there was a thick black hairthat clearly was not mine when i went to go eat it. i usually don?t complain about stuff, but this was kind of gross. i go incompletely nice and telling them the situation and immediately was faced with unprofessionalism from the owner. he told me ?onehair won?t kill me? and he ?doesn?t give out freebies? and was yelling at me. i was humiliated, and walked out. the people i waswith went back in after seeing how upset i was and the owner threatened them and almost jumped the counter trying to fight them.i am completely shocked and have never experienced such poor professionalism from a business. Read more
I have heard mixed things about this place, but have had nothing but pleasant experiences. The workers are friendly, and they... have a great selection of toppings. The flavor selection is almost always good. Solid place to go, and not overly expensive. Read more
I love the place amazing staff and owners. They are extremely helpful kind and consitord. The place is super clean and has... delicious frozen yogurt 10/10 will eat there all the time :) Read more
Went to this place with my two kids and it was horrible! The girl was so rude to my 5 year old that he didnt even want to ask... for his toppings? she kept asking what did he want from the section she was standing at and he kept saying ?gummy bears? sheinsisted he got something from where she was stading because she didnt want to go back and forth- the problem was he didnt wantanything else. So after she understood that part she asked what else and he said gummy worms she didnt hear it and asked againand he said gummy worms and literally touched the plastic top of the container ( did not touch the food) ? she rudely said ?donttouch it ? at that point He was already feeling bad and I wanted to leave! After that we sat on the chairs to eat and my son (5year old) dropped his bowl on the floor, and the guy that worked there said on the phone that my son was a penterro withoutknowing I know spanish! I should have known the place was horrible because it was 4:30 pm 87 degrees out and the place wasempty? Never again!!! Read more
Every single time I have come here in the past couple of years, the staff has always been super welcoming and often expresses... how thankful they are for our business, so my opinion of this establishment has always been very high. Today my friends and Iwent out for dinner as a reunion because we were all back from college for our break, and we decided afterwards to stop atPeachwave for dessert for some of us. It was around 8pm, and they close at 10. Because there were many of us, one of my friendsmoved a couple chairs over so we could sit together. As she was doing so, the owner, out of nowhere, exploded on to her, sayingthat if she wanted to move chairs then she should ask first. She put the chair back, completely in shock at how absurd thesituation was. We were then kicked out. I am really trying to be objective in this situation and look at what we could have doneto set him off. It seemed to all of us in retrospect that we were respectful otherwise, not being too loud nor making any sortof mess. I work in the food industry as well, and I can understand if 9 people come in, especially on the later side, it cancause some stress, but only a few people actually ordered anything, so they were done serving us within 5 minutes. Not anexaggeration. If I were to do anything close to the reaction we received if I was working, I would be fired right on the spot.This situation was already upsetting, but it was even more upsetting because of how highly we all regarded the owners because ofpositive past experiences there. None of us will be returning. Read more
Stayed open for us, incredibly sweet and kind owners, would definitely recommend!:)