Reviews for Dairy express in Oxford, MA
I live next door I love this place. I order meatball/eggplant grinder it's awesome. Owners are very cool also. Thanks for the... awesome food guys! Read more
Ordered a Ceaser salad paid 9 bucks lettuce croutons and f?? salty shake cheese that looked so unhealthy and dirty I didn?t... even eat it Read more
I went here with my boyfriend and one of my good friends work here. The service was wonderful and the staff is so amazing. The... food was delicious I am definitely going back very soon. Read more
Ordered from Dairy Express' website on 4/2 and had some troubles getting the order to place. My family was charged (3)... instances of $36.30 for these errors. When initially approach about this issue, the owner, John, was not willing to work withus on resolving this matter. It was "not his problem" and he "goes through a third-party payment system." The payment serviceDairy Express uses is ediningexpress.com. Unsatisfied with this, we called our bank. They suggested that seeing as how themoney clearly left our account and landed in another, that the charges went through and we should be refunded back the money. We told them of our initial phone call with Dairy Express' owner, John, and the bank drafted us a letter, in hopes that Johnwould do the right thing and no action would need to be taken against Dairy Express, by the bank. I personally went to DairyExpress with this letter and a copy of our bank statement detailing these (3) charges, on 4/2. I spoke with John. Johninsisted that this money never landed in his account and that he would need to talk to "his guy" at ediningexpress.com, to seewhat could be done. John asked me to leave my number so that he could follow-up with me. On 4/14 having not heard from John, Idrove by Dairy Express to see if any progress had been made. John told me that he received a call from a lady stating that (2)of the (3) charges had been returned and that he still did not see where the money had entered his account. Still 4/14 I gethome to confirm that no refunds have been received from Dairy Express, no phone calls received from them, and no phone callswere made to them. Shortly after confirming this I gave John one final call to try and work this out. He was not willing to doso. We've been eating at Dairy Express, regularly, for 7 years. We spend on average $35 per order and order 4-5 times permonth. This equates to my family being worth $140-175 per month to John and Dairy Express. In a last ditch effo Read more
I had an issue with being charged 3 extra times for one order recently - over $100 in multiple charges. When I called the... establishment to resolve it - a young woman initially answered the phone. When I explained the issue and asked to talk to theowner, she immediately copped an attitude and called for John (owner). When John picked up the phone he proceeded to tell methat me being charged multiple times by his establishment was "not his problem" (even though my bank statement clearly readsDairy Express) and then blamed it on his "third party payment system". He then proceeded to speak to me condescendingly andaccused me of wasting his time because he "didn't have the money" from the extra charges. I felt incredibly disrespected as awoman being told that I'm "crazy" and that the "extra charges didn't happen". My bank issued a certified letter to himconfirming the charges had indeed cleared and he was in possession of the money. He was also given a copy of the charges via mybank statement. He is still refusing to refund and was not even willing to resolve the situation via a giftcard so that foodcould be compensated for the extra $100+ that was charged by Dairy Express. Read more
Seriously DO NOT GO HERE. I found hair in my food. The grider's are incredibly tiny a large is less than 8 inches. The fish was... fishy and small Read more
This place is NOT GOOD AT ALL. Their large roast beef was maybe 8 inches if your lucky. The eggplant parmesan didn't have any... cheese on it and literally 2 pieces of eggplant. And when I called the owners wife said eggplant parmesan doesn't come withcheese...really in what world. Go anywhere but here. Mcdonald's would be an improvement. Read more
I come here at least twice a week. I know Fish & Chip's is a Friday Night meal, I have to do twice a week. Absolutely awesome... place!!!! Read more