Reviews for McDonald's in Oxnard, CA
i opened my mc muffin, and this is how it came the whole bread was off to the side. like wtf????????
We took our 11 year old to the play place to play and eat chicken nuggets and the manager had the audacity to come up to us,... tell us we have to leave because our kid is "too big to play with the others" and made our girl cry. They let a homeless man whowas creating a public disturbance stay because they were too afraid to say anything but kicked us out and called our kid big.Shout out to the manager who was working the floor on 10/7/22 at 1 pm, you're a terrible human being. Read more
I don't recommend this mc Donald's .... this is what they gave me for a hash brown .. a soaked soggy hash brown.... ???????????? that's not cool and always has panhandling on-site Read more
UPDATE 06/06/22: I know I?m being a Karen, but why do I always need to ask for napkins? And I?m given ONE NAPKIN for a meal and... a kids meal? Again, no thank you and no response to you are welcome after I tell them thank you. No issues on the order. THANKGOODNESS! Oh corporate gave me a coupon for a small fry after my complaint. This store needs major customer service training.The person who took my order was fine. She didn't rush me and didn't interrupt me. The person who took my payment didn't sayhello, didn't verify my order, didn't tell me the amount owed nor did she say thank you. I knew the amount owed because it saidso on the ordering screen. The person who handed me the food also didn't great me nor said thank you. I asked for my McFlurry tobe mixed properly and they said they don't have a machine that does that. I called the store when I got home and was told yesthey have the machine. I asked is it working and she said yes. My fries I asked for no salt and it had salt. Also it's 2/3 full.$3.89 each for fries and McFlurry and it's not done properly. Total disappointment. When I worked at McDonald's In the 2000's wealways said hello and thank you. We had the best customer service because we never knew if we would have a mystery shopper stopby. Read more
I was going to be nice and give 2 stars. Went in pretty late and a kid in my group had a very undercooked patty. I paid for a... McFlurry a soda and two burgers and small fries. Waited longer than usual and went to counter to ask for my food ?we don?t haveice cream right now? the teenage girl told me. She gave me a cash refund for McFlurry, cool. THE FRIES. The small fries cost me$3.14 plus tax. I should have taken picture. I got maybe about 15-23 fries in a hash brown wrapper about 3 inches wide AND itwasn?t even full. About $3.50 cents total for roughly 18 fries. People were literally laughing at how miniature those frieswere. That was the worst McDonald?s experience I?ve had In years. I also had to ask the workers for ketchup water and napkinsbecause none of those items were available from the dining room. I guess it?s cuz there?s a bunch of homeless people in thisarea.. I grew up down the street from here. I?ll be avoiding all McDonald?s for the foreseeable future now. OH and I almostforgot to mention that they literally kicked me and my friends out while I was eating ! I had to stuff my face as they turnedoff the lights on me.. smh McDonald?s you?ve lost one other customer. Read more
Got into a short line at lunch and got my food at dinner time (or so it felt). I understand being short staffed but an apology... for the wait and actually looking at your customer and thanking them when handing food out the window goes a long way. Next,the crispy chicken sandwich was a non-crispy hockey puck. Read more
I work the late night shift at another fast food restaurant, so I know how crazy it can be. We all make mistakes. But number 1... they they got everything in the bag besides the #1 thing, (my spicy chicken sandwich) then my mom goes to eat her apple pie andit?s already been bitten into. And when I got home from getting my sandwich my fries were cold cause they didn?t get me a newthing of fries. If I could I would give this place a negative star. Read more
So on this visit I got good service I think the night crew is more friendlier than the day crew they were patient and I asked... for my fries replaced the guy manager said don?t worry I?ll replace it for you excellent job who ever you are will be comingback again ???? Read more